Centro De Atención A Clientes Telcel - 77084 Chetumal
4.2/5
★
based on 8 reviews
Contact Centro De Atención A Clientes Telcel
| Address : | Javier Rojo Gomez 146, Milenio, Infonavit Fidel Velazquez, 77084 Chetumal, Q.R., Mexico |
| Phone : | 📞 +98897 |
| Website : | http://www.telcel.com/ |
| Categories : | |
| City : | Q.R. |
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Luis Alejandro Bernardino Jimenez on Google
★ ★ ★ ★ ★ Pésima atención por parte de la ejecutiva, parece que le vas a pedir un favor.
 Terrible attention from the executive, it seems that you are going to ask her for a favor.
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Thiriel Rox on Google
★ ★ ★ ★ ★ Muy buen servicio al cliente, el personal muy atento, instalaciones limpias, variedad actual, precios muy accesibles en todas sus gamas.
Very good customer service, very attentive staff, clean facilities, current variety, very accessible prices in all its ranges.
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Eria Leticia Bojórquez Gómez on Google
★ ★ ★ ★ ★ Deberían tener la caja de cobro cerca de la entrada para que sólo ingresen los clientes que necesitan atención directa con los ejecutivos.
They should have the payment box near the entrance so that only clients who need direct attention with the executives enter.
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Ángel Eduardo on Google
★ ★ ★ ★ ★ El tiempo de espera para ser atendido suele ser tardado, también hay asesores que no tienen la experiencia necesaria para solucionar los problemas que tienes con esta compañía. Para finalizar los precios de sus celulares de modelos anteriores son muy elevados a pesar de que tienen 2-3 años de haber salido a la venta. Falta mucho por mejorar en esa sucursal.
The waiting time to be attended is usually long, there are also advisers who do not have the necessary experience to solve the problems you have with this company. Finally, the prices of their cell phones of previous models are very high despite the fact that they have been 2-3 years old. There is a lot to improve in that branch.
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Marina Gonzalez Vazquez on Google
★ ★ ★ ★ ★ Protocolos de sanidad bien, buena atención del asesor en ventanilla #14. Atento, amable y servicial
Good health protocols, good attention from the advisor at window # 14. Attentive, friendly and helpful
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Poot Martinez Jose Armando on Google
★ ★ ★ ★ ★ Servicio usualmente rapido
Usually fast service
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Antonio Torres on Google
★ ★ ★ ★ ★ Una mala experiencia ya que debes de resolver te intentan envolver con mentiras y no te resuelven ya que se burlan del cliente y su sistema te estafa o roba y sus argumentos son entre el personal confuso y estratégico para que el cliente no se le dé una solución favorable y no te proporcionan Doc. Que te permita ir a una instancia para poner tu queja.
A bad experience since you have to solve it, they try to surround you with lies and they do not solve you since they make fun of the client and their system scams or steals you and their arguments are between the confused and strategic staff so that the client is not given a solution favorable and they do not provide you with a Doc. That allows you to go to an instance to file your complaint.
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Angel Bello on Google
★ ★ ★ ★ ★ Nice
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