Centro de Envíos UPS - 29020 Tuxtla Gutiérrez

They do not report well, they send you elsewhere, they open late, very bad service for shipments, such as courier for package deliveries in that case, I can not say anything excellent ??‍♀️

They give a lousy service. 15 days and I still do not receive my package. Even when you call they tell you that they will make a report but your status remains the same. They neither call you nor answer the number that appears on the page. If you make purchases online, sending or receiving is not recommended by this Ups package. Better use DHL, post office, or fedex, it will save a lot of headaches.

Terrible service, they do not serve as a parcel. better use other options

I am sorry to say that they did not give me my package and they did not give me a bad service. My good mistreated the ups employee who called me from a num 967. Very rude. lousy attention

I have been waiting for a package for 5 days and nothing else has arrived. The delivery man LIES and says he's already gone to the address. I even checked the security cameras and IT IS A LIE, he never came to stand here. what a rubbish of service

While UPS Parcel is not bad, if you have a problem not having a call center, because there is nowhere to call when there is a problem with your package or you require information, the telephone numbers of the branches that they provide never answer, you can keep calling all day and they don't answer you. There are major inconveniences, such as the fact that they do not notify you when your packages arrive and/or when they do not find the house or delivery address as other Parcel companies do, which generates a great failure when delivering a package and a stressful experience. because there are no people who give you clear information or tell you where you can go to pick up your package if that is the case, nor do they leave you a note that they passed by and did not find you (at least it would be ideal). They simply arrive, touch where they think your address is and if no one comes out, they leave, they do not make calls or messages notifying you that they are away from your address, that is why they do send you packages through this parcel service, the ideal is to always be attentive or there is someone at home attentive to your arrival. The only way to know what happened to your package is when you track it on its page, but it does not give you more information, more than the movements that the package made, the best thing is if you are waiting for a package, the ideal is to go to the branch located on Belisario Domínguez Boulevard, in front of Chillis, which is apparently a distribution center. But you'll have to go, because they never answer calls.