Centro de Servicio Citizen - 64000 Monterrey

4.1/5 based on 8 reviews

Contact Centro de Servicio Citizen

Address :

Vicente Guerrero 1070, Centro, 64000 Monterrey, N.L., Mexico

Phone : 📞 +8879
Website : https://mx.citizenwatch.com/
Categories :
City : N.L.

Vicente Guerrero 1070, Centro, 64000 Monterrey, N.L., Mexico
B
Benito Delgado on Google

Buen servicio y rapidez
Good service and speed
m
mirna lizeth garza on Google

COMPRÉ UN RELOJ PARA NI NIÑO EL DÍA DE AYER Y ME ENCARÓ LA ATENCIÓN QUE ME DIERON YA QUE EL RELOJ QUE YO QUERÍA LO TENÍAN EN OTRA SUCURSAL Y ME LO TRAJERON HASTA LA QUE ME QUEDABA MAS CERCANA
I BOUGHT A WATCH FOR A CHILD ON THE DAY OF YESTERDAY AND I FACED THE ATTENTION THAT THEY GIVEN ME SINCE THE WATCH I WANTED THEY HAD IT IN ANOTHER BRANCH AND THEY BROUGHT IT TO ME TO WHICH ONE WAS CLOSEST TO ME
G
Gerardo Guadarrama on Google

El servicio fue rápido y eficiente, incluyendo un costo acorde al trabajo.
The service was fast and efficient, including a cost commensurate with the work.
J
Juan Carlos Olmedo Garcia on Google

Muy profesionales, en efecto son "especialistas". Aceptan pago con tarjeta y cuentan con estacionamiento
Very professional, in effect they are "specialists". They accept card payment and have parking
S
Spencer Holguin on Google

Buena atención, tienen venta y servicio técnico. Si no tienen un reloj o correa, lo pueden mandar pedir. Tiene estacionamiento.
Good attention, they have sales and technical service. If you don't have a watch or strap, you can order it. Has parking.
J
Juan Pablo Zago A on Google

Esta bien el lugar para reparaciones faciles como cambio de bateria, correas o ajustes de pulsera. En mi experiencia no satisfacieron mis necesidades. Lleve un Citizen Ecodrive para cambio de bateria/capacitor, y la recepcionista me indico que si y solo si se tiene que enviar a CDMX, y una vez que pase la pandemia se puede mandar, ahora no. Habia ido a este taller confiando en que por ser Citizen y que estuviera en Monterrey me podrian dar servicio, sin embargo no fue asi, por lo que tendre que confiar en los tutoriales de Youtube y Mercadolibre para adquirir la bateria/capacitor. Por otro lado, lleve un reloj de otra marca para remover la cubierta trasera, y al final no quisieron repararlo. La atención de la repecionista igual podria mejorar. Algo bueno es que la tienda esta muy surtida, y el relojero a pesar de no reparar mis dos relojes siempre fue amable.
The place is easy for easy repairs like battery change, straps or wrist adjustments. In my experience they did not meet my needs. Bring a Citizen Ecodrive to change the battery / capacitor, and the receptionist indicated that yes and only if it has to be sent to CDMX, and once the pandemic has passed, it can be sent, not now. I had gone to this workshop trusting that because I was Citizen and that I was in Monterrey they could give me service, however this was not the case, so I will have to trust the YouTube and Mercadolibre tutorials to acquire the battery / capacitor. On the other hand, take a watch from another brand to remove the back cover, and in the end they didn't want to repair it. The attention of the repetitionist could still improve. One good thing is that the store is well stocked, and the watchmaker despite not repairing my two watches was always friendly.
E
E M on Google

Llevé un reloj Seiko funcionando a que le dieran mantenimiento y al día siguiente se paró en la noche, posteriormente hasta 3 veces al día y hoy no funciona más... Les pagué $800 pesos por descomponerme un reloj que funcionaba perfectamente. Yo no se donde certifican a sus relojeros pero puedo asegurarles que no sirven ni para dar un mantenimiento.... mucho menos les confiaría una reparación mayor, no voy nisiquiera a regresar a pedir me arreglen mi reloj porque ni de loco vuelvo a permitirles le metan mano. Buscaré un taller competente y que en verdad sepan trabajar con relojes automáticos... supongo la certificación que tienen es para cambiar pilas! No recomiendo este lugar para servicio o reparaciones de relojería. Espero que mi dinero se lo den de estímulo al relojero a ver si así le echa ganitas a su chamba o de perdido busca tutoriales en internet...
I took a working Seiko watch for maintenance and the next day it stopped at night, later up to 3 times a day and today it doesn't work anymore ... I paid them $ 800 pesos to break down a watch that worked perfectly. I do not know where they certify their watchmakers but I can assure you that they are not even useful for maintenance ... much less would I entrust them with a major repair, I am not even going to return to ask me to fix my watch because I am not going to allow them again. put your hand. I will look for a competent workshop that really knows how to work with automatic watches ... I suppose the certification they have is to change batteries! I do not recommend this place for watch service or repairs. I hope that my money is given to the watchmaker to encourage him to see if that way he wants to do his job or if he is lost, he looks for tutorials on the internet ...
T
Thomas Funk on Google

Im trying to find a specific watch. Is there an email i can reach you at?

Write some of your reviews for the company Centro de Servicio Citizen

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *