Centro Médico SEMSA, S.C. Sucursal Concordia - 66600 Cd Apodaca

Hello everyone, the medical service is good, it's a pity that they throw everything away with the treatment of desk staff, mistreatment, poorly trained and lack of focus on service, I hope they change.

Excellent service from Dr. Rosy always friendly and attentive. He does super complete checkups on the children and has a record of everything. At the reception, each one how he treats people. Personally they have always been friendly despite being busy.

Bad attention from the staff, if they have or can take other options such as general or emergency consultations (with no intention of offending anyone, but being very sincere) I recommend looking for other options, I hope an experience like mine does not happen to them where simply They ignore you and I don't understand what kind of medical care I know of in this place.

It is a pity that the MORE THAN EXCELLENT PERSONALIZED ATTENTION, both of the general practitioners and those of specialties, is tarnished by the somewhat hostile treatment by the reception staff. I have read the previous comments and some agree on the same point. It is well known that the world situation puts in check the management of emotions, stress and more, especially falls on health personnel, but I personally consider that these actions and/or attitudes are not justified. A little mutual empathy and humanization also heal. I have been a patient at this clinic for 21 years, I have been following them since they were located on Reforma Street and until today I have had this bitter and unfortunate experience, not for the only time, there are already three occasions. Hopefully in the future it will be optimized only in this area, otherwise my respects and eternal gratitude especially to Dr. Julio César Treviño González. I take my hat off.

Terrible attention, take a family member with severe hypotension and high arrhythmia, and they don't pay attention to him, because in his emergency protocol, that's not serious, obviously we left the place, they didn't do anything to him, ahhh but they did charge for that !!! I repeat terrible attention. From reception to the doctor who was just walking around..... I see your response and it's still terrible, don't try to make excuses, they didn't review it, they didn't attend to it, neither the "doctor" nor at reception asked us for authorization of anything, the "doctor" wanted to give me protocol classes at the hospital and didn't I saw my patient serious, I told him I transferred him to the Oca and there they know how to treat urgently, he was in intensive care, because obviously if they know how serious people are, don't try to give excuses when there aren't any, if I continue writing, it's so that more people do not go through the lousy service that I went through. Because to charge if they are good, they did nothing and charged for their bad attention.

Terrible service, everyone assumes that it is a symptom of COVID and they check you on the street and send you out as if you were a leper. Not even why do they have the waiting room and consulting rooms, if they don't even use them and they will attend to you on the street. I will NOT stand there again! Do not go!

Very poor service from the receptionists. And worse still from the "pediatrician". Since the attention I provide for just 3 minutes without even taking a temperature, for example. In addition to this, he filled us with a prescription which does not describe his name or professional license or any information that proves that he is a doctor. Nothing recommended.

Private medical center that has some specialties, located 10 minutes from the center of Apodaca, route 221 CONCORDIA leaves you in front and you take it in the center of Apodaca, by BBVA, in my experience both the dentist and the traumatologist are recommended, unfortunately the attention of the nursing staff and receptionists leaves something to be desired (some). Clean and tidy place, waiting time is acceptable.