CESIT 4707 MOTOS SAN ANDRES - 09870 Ciudad de México

WATCH OUT ! The worst Italika center I took my new motorcycle to service and it came out with more damage the attention is terrible it seems that they are doing you a favor and the mechanics are not good I recommend a thousand times more the one that is in San Lorenzo a little far but good service

From the outset the woman who attends I don't remember her name (a woman with dark complexion "ALEJANDRA") is quite despotic to treat the client, normally in my services they always give me or show me the spark plug that they change and the oil (which includes the service )... when I asked him if he could show me the parts that were changed on my motorcycle, he very rudely told me (if you had paid for them I'll show you what parts we changed, if not, no) when that's what I PAID for it dial "service" they should show me the spark plug and oil that they changed because I don't know for sure if they have done it or not. Reason why I will no longer take my motorcycle to that "service" center (although I know it is worth one less customer) Likewise, the washing of the motorcycle, although it is not very essential, I could observe that they only throw pressurized water at it, and that's it! they don't even dry it If they don't like their work, because obviously they don't have any attitude, much less dealing with the client, I don't know how ITALIKA can hire zero trained people to represent said "services"

Excellent service... any questions are answered clearly... Very friendly and reliable treatment... I really recommend it. Thank you very much for your help. ??

Excellent service, if I recommend bringing your motorcycle. Very good attention from the staff.

Very good attention, from the receptionist, Alejandra, who checks the motorcycles, asks what you need and delivers the motorcycle, to the team such as the mechanics. Good service, if you have questions you can ask with confidence.

Very bad experience of that CESIT and bad service, the dark-skinned lady Andrea (I can't quite remember her name) never lets speak since when you start to say what the motorcycle has, she shuts you up talking, apart from everything they gave me my motorcycle scratched In the part of the exhaust and other loose parts, which made me distrust, because the part to be changed had nothing to do with the parts that were loose, so she did not want to accept responsibility and only blamed her partner saying that with his partner always the same. He does not have the capacity or the knowledge to attend to a client, so I observed the motorcycles only pour water on him. Nor to wash a motorbike well. If you don't want to have a bad time, I recommend not going to that section.

DO NOT TAKE YOUR MOTORCYCLE TO THIS PLACE! I took my NEW motorcycle to its FIRST service, they gave it to me with the wrong steering wheel, I reported it and they asked me to take it again to be checked, it took me 4 days to return it to me so that its diagnosis was "YOUR MOTORCYCLE STILL HAS THE FAULT, WHAT HAPPENS IS THAT THE BEARINGS ARE WRONG." Then I find out they broke the glass on my dashboard!!!! It is incredible the AWFUL job they do, it is not fair that the brand hires people who are simply not trained and on top of everything they damage your motorcycle MORE. Honestly, VERY VERY VERY BAD! ?