CFE - 77515 Cancún

ATMs with 24-hour service, but they never have paper to print the receipt and that makes the lines and waiting times very long

24hr ATM Excellent, effective and gives change.

The CFE service is inefficient, in November, after calling on several occasions for them to come to the subdivision to repair the transformers, the Technicians expressed not having the tools to solve the problem, they were disinterested and said that the area, the subdivision, did not it was within their responsibility, that it was their turn to attend to the "regions". They don't have a cable check program, the technicians just rip up trees and palm trees to free up the horrible cables that hang all over the city. In general, the Secretary of Energy and its departments do not work to improve the service, all bad CFE.

For a city the size of Cancun, they should have at least 10 ATMs. The rows are huge no matter when you arrive. Once you arrive, the ATMs work very well.

I went to claim for a duplicate charge that they made from their web page, and they did not want to attend me, after insisting a lot, they gave me a paper and a pen to write the claim, obviously then they have thrown the paper in the trash because they did not want give me a copy or sign of receipt. They cheated me for 3800 pesos, which they left. Useless and lazy employees like all state bureaucrats.

Terrible service indeed, except for the lady who is located in the second module. They really must urgently improve personal care.

Today, August 6, unit 84984 came 2 workers and a supervisor who did not want to give me his name and covered his entire face so that he could not take a picture, I put the receipt on my meter as they told me in the office of the cfe, he did not care and I removed it and it broke without knowing why it was there, I remove the meter and under the light 3 times affecting my refrigerator. I affirm that there was no notice that the lights were going to be turned down, he was very rude and told me that they do not have to tell anyone that he has a degree and that he does not care about my comments I have photos and my address is building 31 apartment 3 fracc los almendros sm 38 mz 4 lot 1 already come to fix my refrigerator thanks to this your lawyer who did not want to be responsible, I send photos and video. Sincerely Porfirio Alberto vazquez Ramos

Today I went to pay my electricity with my debit card at the ATMs when I saw that it took a long time to register the payment, the pin pad error came out, Then I try another ATM with another credit card and the same thing I go to my bank's ATM to get cash and I no longer had it, my payment was doubled ? and it still shows that I owe money to the CFE ? the truth is that I disgust the system and the answer "we give it as a guarantee or on account" the truth be careful and better pay with your app or in cash because they steal from you