CFE - 76030 Santiago de Querétaro

I want to report that there is no light in my neighborhood I dial 071 and the number of this branch and the call never comes in. I don't know what they have a number for if they never have an active line

Terrible service, since you arrive they don't even let you in they have you standing in the sun, rude and arrogant

I don't even get the electricity bill and they don't even answer to reconnect my service I have 4 days without service ??

Terrible service, they do not even know where the shifts are, I came to a clarification and the lady does not know how to say the costs per kw they have, since the receipt was not broken down ... we took more than 1 hour here without having a satisfactory answer .. in short the "World class company" I can imagine the internet that they will offer ... ??♂️??♂️

Sad reality of public servants, bad manners and lousy service. But we are to blame for continuing to bow our heads and accept what they put us as officials.

Terrible service of the one who is supposedly the boss and of the one who does the interconnection procedures, it is better that you take an appointment, if they do not want they will not attend you.

Lousy "dating" service when they ask for patience and tolerance from users but the access staff and the girls who attend justify their arrogance with "the system" that doesn't allow them to do anything.

The employees are the worst of the bureaucracy, ineptitude and incompetence in Querétaro, if you are going to do any paperwork you can be sure that they will do everything possible not to work and that they will make you walk three times at least and make you train for at least one hour at each turn, at least, from an hour and a half before the closing time of attention, a whipper or the pesudoboss comes out to warn you that you don't even get in line because they can no longer attend to you because "the system is closed" very punctual at 3:30 p.m. You call the customer service telephone number, ask for requirements to carry out procedures and it turns out that at the mere hour they ask you twice as many requirements, with a piece of paper with poorly written requirements, nothing clear by an illiterate bureaucrat without training or the ability to serve customers or users. In short, they do everything possible to not serve you, it is a lousy service by employees without the most basic attitude of service and with the most primitive level of consciousness that exists, that is, punctual to leave through the back door at their departure time. , as if they deserved their salary.