Chevrolet Excelencia Automotriz Cuajimalpa - Cuajimalpa de Morelos

Appalling. Do not buy here. I bought a semi-new car, asking if it had been an uber or a taxi, they assured me that it was not. Later, I took it to another agency for a scan and the pilot's airbag was already burst, it had 2 previous owners and they had assured that it was only 1. Jorge Zamudio disgusted as a seller and as a person.

I had a bad experience with the Chevrolet or GMC brand. There is no stock for your vehicles from the plant. The staff try to compensate and help but that doesn't solve anything. I cannot recommend the place or the GMC brand. Not being able to supply spare parts for their cars.

Excellent treatment by your staff, thank you for improving my expectations

Excellent attention from Oscar Mendoza very pro DESERVES 5 stars.

On December 15, I took my truck to repair for an accident, it was nothing serious, much less cumbersome, the response time for it to be delivered repaired was very long, it was delivered to me until December 29, it was 2 weeks those that took a long time for a minor repair, I know can improve your response times. I do not give it 5 stars for that reason and why also when I received my vehicle I needed a glove that I had left inside, I report it not for what it costs, but to let your employees know that even though they are unimportant things, they have no reason to stay with them.

It's been 3 days without a manager taking a call to complain about the service. I have been a customer of these guys since 1997 In which I started to buy reliable gm cars and trucks but it turns out that in the last service they did to my wife's Sonic car, the advisor told me that I need to replace the car's battery, this is a 2016 car, with less than 20,000 km thanks to the pandemic and they were asking $3,500 for the part, I said thank you but no, for obvious reasons. After a few days I went to my suppliers of batteries, lightning industrial technique (Robinson accumulators) for me the most reliable and I asked them to check and change the battery, apart from the fact that it cost 2,200 pesos less when checking it they tell me that the The battery is good, they check the charge and they tell me that the only thing missing is liquid in the battery, the service guys in 3 services that the car has had, they did not even remove the guarantee seal that covered the places where water was made and I in my ignorance of modern batteries I thought they were already dry batteries, conclusion check the quality of the people in the service of your car and I DO NOT RECOMMEND the service of these gentlemen