Chevrolet Periférico - 97300 Mérida

As always lousy service. They never gave me information about a door service that I needed anyway.

Excellent attention, immediate availability of cars, good prices... and they solve any problem at the moment

Lousy lousy service from the collision shop, they quote me an hour for the delivery of my vehicle and the staff just relaxing about how much the delivery of the vehicle would not take more than 5 minutes and they leave me waiting an hour, if I'm not going to bother They do not attend to the advisor, it is useless for them to give you a delivery appointment

Customer service leaves much to be desired, especially in service, they need to improve the attention.

Without organization, we left a vehicle for its maintenance service, they told me they deliver it after 3:30 pm, call twenty minutes before going and they told me that I could pick it up and when I arrived they told me that it is not ready and I was waiting more than an hour to be delivered. When they were able to notify by phone that the vehicle was not yet ready, lack of commitment or service, when I asked how long the adviser Israel Miguel would be responding reluctantly, it is seen that they were all in the same situation without their vehicles being delivered until another person fell asleep in the waiting room for so long. I do not recommend their service, nor that they acquire vehicles of the brand if that is their treatment, which they will have to see. Appalling

After all, we are Latinos, I arrived at 1 pm (lunch time) to see my car that was in an accident and they made me wait more than 20 or 30 minutes without even asking me what I was doing there (there was only one person sleeping in the other chair) while they joked among the advisers, they sang songs at the top of their lungs... pufff the situation annoys. When they deigned to assist me, it was a quick process of no more than 10 minutes.