chihuahuenses Transport (Fresnillo) - 99000 Centro

Bad service, on its page said that the trip would be 8 hrs and a half and it already takes more than nine hours. It was not even for traffic, the driver did not leave the terminals on time and on the scale of Guadalupe made a half-hour stop to eat while already near Zacatecas

They are given a one, because I don't think their rating will appear if I put zero. Terrible service. I had to enter the wrong information on my ticket, since since it was at midnight, the days overlapped. The point is that they had not noticed either (the operator and the "lady" of the tickets) Until apparently the system told them. So these people get on the bus and in front of the other passengers they demand that I get off because that is not my run. That I have to buy a new ticket and that I don't want to see their faces. Given this, I feel more sorry for me and I get off to see the problem away from the other passengers. 1. Ok if the overlap of dates was my mistake, but because in other lines you can change your departure date without problem and not in this one. 2. Too arrogant these people, when they have plenty of seats they say absolutely nothing and surely no one reported anything about this empty place the day before. 3. 200 pesos more expensive for the ticket for having to buy it at the moment, ah but yes with all the annoyance in the world on your part "you will buy it or not, you are the only person for whom we are delaying, if not He is going to buy it so that he can put down his things. ”(All while he has his bodyguard, because it is known that when we have someone who supports us, we become emboldened). 4. Obviously I no longer had lodging at the hotel and then obviously I was urged to leave so I bought it, but the question is ... What if it were someone else? A student or someone who could not afford the new ticket? Someone who doesn't even know how they are going to send him money? Unfortunately here they have no respect for vulnerable people (I was alone and I was 8 months pregnant) and still they were willing to force me down. For the invoice, don't even mention it. When you buy it, they say you have 30 days to invoice. But what they don't tell you is that if you travel at the end of the month, you only have the remaining days of the month to invoice. So if you travel the 28 very beautiful, you have 30 days to check in and then, it is not my fault that I have not checked in these two days. So they are not reliable either. The central made a mess and super dirty. Not recommended, terrible service and lack of staff, because the ticket office is also the same that helps to board passengers. And obviously after all day he doesn't love his job and feels entitled to do whatever he wants on his shift.

It is a service that wants to be 1st in Select. But don't worry, this difference is when using the entire white star system, which works but has not modernized its image.

Never have we experienced such poor service on a transport line. You are supposed to buy your tickets online for faster but it was counterproductive, the trucks passing through hours late, in the terminal they do not give you information, you have to go around asking and to top it off when they finally give it to you it is not correct. Our departure was at 9 at night, after asking about the truck they said that the internet schedule was wrong that it really left at 10, the truck that corresponded to us was not announced and when we asked if that was they told us that it was not. That left us and then they relocated us to another bullfight that started at 12:30 but actually it was at 2:30 in the morning. We spent 6 hours in the terminal to get out !!! Terrible service ?

They are comfortable and most of the time clean, but if they are very late and they tend not to sell you the ticket until the bus is already there, I think they have little confidence in their routes.

Very good service and very clean very friendly drivers