CI Banco - 83200 Hermosillo

MY EXPERIENCE 1. I took out a 2020 car in the Peugeot Hermosillo (because the rate with them was attractive), I have 6 paid receipts on time (6 months) and they have only given me 2 account statements of the 6. I have reported it several times both in your branches and your call center and nothing. They also tell me that they cannot PRINT my statement. 2. YOU CANNOT direct debit your car monthly payments. My previous car was paid to Inbursa with a Banorte account without problems, and in 4 years of credit, I never had problems or had to go to the bank for that matter. 3. MY WIFE took out a Hyunda car with them for 3 years, when she had to pay the second year of the insurance it was and I PAY IT IN CASH in the time indicated in CI BANCO COLOSIO-UNISON and! Oh Surprise! They began to charge him another equal insurance in the monthly payments of May, June, July, August and September, it was quite a VIACRUCIS to fix this for us, in fact they FORCED us to pay the regular monthly payment + that extra insurance, that is, the car for several months he had 2 insurances, from the same bank and from the same insurer. AND THE WORST, when they solved they DID NOT RETURN US our money, they left it in an "account" to collect the following monthly payments from there. 4. AT THE METRO CENTRO BRANCH I was kindly assisted by an advisor on Tuesday, March 10, I explained my case, I commented that I have been struggling with it for months, we exchanged phones and to date I have called him several times and he has not been able to solve something so simple how to print my STATEMENT OF ACCOUNT of my automobile credit. IN SUMMARY: it does not deserve 1 star.