Cinemex Cuautla - Oaxaca de Juárez

I do not have family members who require it but it is not very accessible to go up to the floor for people with physical disabilities since the elevator is never in operation.

Very good facilities with zero punctuality, the box office is supposed to open at 11:00 am. On November 29 it opened at 12, note if I got tickets for "the premiere"

Terrible service, they apologize for the pandemic but the salsa section, jalapeño etc. This zero has been disinfected, in addition to the bad-tasting nachos and they are given to you in a disposable plate, I think they are better served at the water stand in the zócalo and they have a much better flavor and a third of the price, really the worst service I have. They have given in a cinema I will never return again !!!!

Yesterday we were there, it is the dirtiest thing you can imagine, this one since you enter the carpets, bathrooms closed, we told someone about the bathroom ? and they answered us, they are closed, terrible, it was even scary to enter the room seeing how dirty it was all from the stairs.

The rooms are nice, but the rest of the place is lousy, what they sell you to consume looks horrible and without hygiene, the place itself looks quite dirty, the trays are dirty? and if you don't have a place card you can't buy from everything.

The cinema is somewhat neglected and dirty, its staff is not very attentive and without very slow

It is in a very good location, in Plaza Atrios, there are always different movies with good sound and video quality. The bad thing is the staff, not friendly at all, they do not take into account the special guest line and I had to tell them that I have the card because they do not take it into account. The staff at Café Central is very very slow, only if you have time, buy there, otherwise they will not enter their function on time, the last time on June 1, 22 at 8:30 pm, I waited 40 minutes for a crepe and a frappé, I saw that they served first to others who ordered later, they only told me that they served others first because they were faster things, until I asked for my order and I did not leave there until they gave it to me, the truth is very bad service. At least the place is clean, and very comfortable with tables and chairs to sit on if you have to wait for your function, an excellent option if you want to spend a pleasant time with family or friends, and at the entrance they have sanitary measures, Cinemex should only demand More to your staff, professionalism and kindness.