Cinemex Premium & Platino - 66260 San Pedro Garza García

The service can be better, the seats are pretty comfortable and also I thought the sound was a bit loud. Still recommend the place all the theaters in there are small so you won't be bother by anyone.

Reasonably priced theater with great service and food. But for a cinema which shows English movies, was surprised, no one who works there speaks any English.

nice comfortable theater to watch a great movie on those t relaxing chairs

I liked that it was on a shopping mall so there was a lot to do, we were lucky and found parking fast, but the bad experience was actually in the movie theater. First, you can't go in untill 5 minutes prior to the beggining of the show, but the waiting area is very small for the amount of people waiting. We had VIP tickets so they take your consetion order at your seat, you can buy it yourself at the counter, but this is supposed to be one of the advantages. We placed our order right when they let us in, one note, they do not have all the same things and combos on the menu at your seat than on the consetion stand, anyway, show had already started while we placed our order, there were comming attractions and even some advertising, and about 20 minutes into the main show I had to go out and ask what was taking so long. Food got there about 15 minutes after that, and it was just popcorn and sodas!! There were all kinds of employees doing different things, but every one I asked what the problem was, told me that they were in charge of something else, so no one could help me. Untill I found one of the kids who was taking food orders and he was the one who helped. I did miss a big chunk of the movie dealing with this, but it was a movie for my children and they got to see it so it's ok. But I have tried other chains, and I honestly do prefer Cinepolis than Cinemex. The seats are bigger and more comfortable, employees are better trained and just value has proven to be better!!

Very nice premium theater with reclining leather seats with food trays , lamps , a lot of leg room , great screen great sound system, great selection of foods

There's better places to go, the food is okay but for some reason they opened the emergency door and left it open throughout the movie. The theater is pretty small as well. No recliner seats but there's tables in the seats

Seats in Premium are not that great. They are cushioned leather seats but they have no lower back support whatsoever and they do have head support which makes your back arch in a non-natural way. Theater is nice, service and general conditions are very nice as well. Just seats needing some improvement.

The location is great and very convenient. The food court area has lots of options. The movie theater itself is not that big. We went to the platinum section. There is only some sofas as a lounge. The service is provided by waiters that are very friendly, but the menu is only available in booklets. No screens or counters. That feels a little empty and sterile compared to other high end cinemas.