Cinsa - 53390 Naucalpan de Juárez

Good place

Good deal

Specialists in articles for the kitchen or the table

I want to know if here in Mexico City they have retail product sales

They don't give good phone service, they leave you waiting

I bought a heater at the good end of 2018 for my house that was under construction, at the end of it the installation was made in June 2019, at the beginning of July it had faults in the ignition, we managed to turn it on and off when it was already heating, carry out the report and the technician "adjusted" the piece, now at the beginning of June 2020 it is not heating as it should, leaving the water warm at most, it turns off allowing the passage of gas, I raised the report, but when assisting the technician, in At no time did he ask me for the warranty policy, he had not reviewed it and he commented that he had to do maintenance at a cost of $ 900 plus the visit $ 200 (it is 50% of the cost of the equipment), call the CINSA line and the truth is not I got a solution, because I had to do what the technician had ordered, and afterwards he told me that he was doing the service for him but "from the outside", so in my opinion the technician only wanted money for something that if it came under warranty or what ? If from the beginning it had flaws. I had already had an equal heater when I rented and I never had failures, it was never maintained and that was what gave me to choose the model, mark the truth my product disappoints me and I see that it was a bad investment, bad for the company because they do not provide good attention to us who are consumers.