Citibanamex branch Coyuya D F - 08300 Ciudad de México

2/5 based on 8 reviews

Contact Citibanamex branch Coyuya D F

Address :

Coyuya 224, Santa Anita, Iztacalco, 08300 Ciudad de México, CDMX, Mexico

Phone : 📞 +8
Categories :
City : CDMX

Coyuya 224, Santa Anita, Iztacalco, 08300 Ciudad de México, CDMX, Mexico
E
EGO EGO on Google

Pésima atención a clientes. Por necesidad y por tonta tuve que acudir a esa sucursal el di de hoy después de mucho tiempo y resultó una pésima experiencia. No apoyan de ninguna manera.Te formas a la 9.30 am aunque abren a las 10 para que no te atiendan y te den un papel que dice ficha número 2 con la que increíblemente te atenderán a una o 2 de la tarde. Hace unos años ahí me robaron mis datos personales después de ir a actualizarlos y rechazar dos tarjetas de crédito ya que a las dos semanas me llamaron de prevención de fraudes porque que tenían registrado que en la sucursal sacaron esas dos tarjetas que yo había rechazado y las utilizaron gastando más de $160,000 afortunadamente prevención de fraudes me apoyó y todo se resolvió. DESGRACIADAMENTE AUNQUE CAMBIARAN PERSONAL NO CONFÍO NI EN EL SERVICIO NI EN EL PERSONAL.
Terrible customer service. Out of necessity and foolishness I had to go to that branch today after a long time and it was a terrible experience. They do not support you in any way, you form at 9.30 a.m. although they open at 10 so that they do not attend you and they give you a paper that says card number 2 with which they will incredibly attend you at one or 2 in the afternoon. A few years ago there they stole my personal data after going to update them and rejecting two credit cards since two weeks later they called me for fraud prevention because they had registered that in the branch they took out those two cards that I had rejected and them They used spending more than $ 160,000 fortunately fraud prevention supported me and everything was resolved. UNFORTUNATELY EVEN THOUGH THEY CHANGE STAFF I DO NOT TRUST NEITHER THE SERVICE OR THE STAFF.
C
Christian Hernandez on Google

La verdad una muy mala reputación y lo confirmo son incompetentes
The truth is a very bad reputation and I confirm it they are incompetent
C
Cinthia Mariel on Google

La peor sucursal de la Ciudad, ojetes con la gente mayor
The worst branch in the city, assholes with the older people
m
malobosss on Google

Es un asco esta sucursal siempre salen con el tema de que no tienen sistema y se justifican que eso pasa en todas las sucursales ?
It's disgusting, this branch always comes up with the issue that they have no system and they justify that this happens in all branches ?
E
Eduardo Hernandez on Google

asco de sucursal como pueden tener personal así mil veces mejor bbva
disgusting of a branch how can they have staff like this a thousand times better bbva
D
Diana arely Salazar alvirde on Google

Tienes que formarte desde antes de las 9 para que te den ficha y te atiendan de mala gana y la verdad que ni ayudan en nada y estorban más el lugar que otro podría ocupar para trabajar pésimo servio y pésimo personal
You have to train before 9 o'clock so that they give you a file and they reluctantly attend to you and the truth is that they don't help at all and hinder more the place that another could occupy to work terrible service and terrible staff
C
Cinthya Zepeda on Google

Es un horror en atención al cliente, los ejecutivos tardan horas en atenderte y son groseros como si te estuvieran haciendo un favor, ojalá les hicieran una modificación en el personal. YA CAMBIEN SU PINCHE SISTEMA QUE NO SIRVE NUNCA AQUI !!!!
It is a horror in customer service, the executives take hours to attend to you and are rude as if they were doing you a favor, I wish they would make a change in the staff. ALREADY CHANGE YOUR FUCKING SYSTEM THAT NEVER WORKS HERE!!!!
H
Hector Figueroa on Google

Worst service ever!!!!! Waiting time is horrible and everything is so unorganized!

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