Citibanamex C.F. Plaza Universidad - 03310 Ciudad de México
2.5/5
★
based on 8 reviews
Contact Citibanamex C.F. Plaza Universidad
| Address : | Av. Universidad 1028, Sta Cruz Atoyac, Benito Juárez, 03310 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Categories : | |
| City : | CDMX |
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montserrat morales on Google
★ ★ ★ ★ ★ Super mal servicio por parte de los ejecutivos, quería una tarjeta adicional y me dijeron que lo hiciera por teléfono sorpresa solo tienen servicio para robo o extravío otra vez voy a tener que ir haber si esta vez si pueden hacer su chamba
 Super bad service from the executives, I wanted an additional card and they told me to do it by surprise phone they only have service for theft or loss again I will have to go there if this time they can do their job
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Juan Sergio Bautista Galán on Google
★ ★ ★ ★ ★ Sólo por necesidad lo uso, por desgracia hay un cajero qué me pone Mil y una trabas para pagarme los cheques, y en ocasiones, cómo es cantidad considerable y por seguridad propia no cuento lo que me entregan me han llegado a faltar mil pesos en la entrega, y cómo cuento hasta mi domicilio, ya no hay manera de comprobar que me faltó dicha cantidad
I only use it out of necessity, unfortunately there is an ATM that makes it difficult for me to pay the checks, and sometimes, as it is a considerable amount and for my own safety I do not count what they give me, I have been missing a thousand pesos in the delivery, and how I count to my address, there is no way to verify that I missed that amount
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Daniel M on Google
★ ★ ★ ★ ★ Excelente sucursal. Muy rápida.
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Abraham Sánchez on Google
★ ★ ★ ★ ★ Tiene 8 ventanillas para cajeros y siempre atienden solo 3 o 4, cuando hay mucha gente, la espera es de hasta 1 hora. Y como en todos los banamex. Su sistema de turnos es pésimo y desesperante. En general, el personal atiende bien, son amables. No dan gel antibacterial, ni toman la temperatura como en otras sucursales.
It has 8 teller windows and they always only serve 3 or 4, when there are a lot of people, the wait is up to 1 hour. And as in all banamex. Their shift system is lousy and exasperating. In general, the staff take good care of you, they are friendly. They do not give antibacterial gel, nor do they take the temperature as in other branches.
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Luis Moya on Google
★ ★ ★ ★ ★ Pésimo servicio hasta 3 horas para que te atiendan en servicios al cliente me queda claro que este banco no conoce la eficiencia y la eficacia
Terrible service up to 3 hours to be attended to in customer services. It is clear to me that this bank does not know the efficiency and effectiveness
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Luis Soní Gutiérrez on Google
★ ★ ★ ★ ★ Pesima atención al cliente ya que mienten continuamente y se echan la culpa unos a otros haciendo los trámites complicados, tediosos y tardados además de forzar al cliente a ir múltiples veces, perder demasiado tiempo y tener que escalar los problemas para poder solucionarlos.
Lousy customer service as they continually lie and blame each other by making the procedures complicated, tedious and time-consuming as well as forcing the customer to go multiple times, wasting too much time and having to escalate problems to be able to solve them.
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Jorge Garay on Google
★ ★ ★ ★ ★ Los empleados jamas te ayudan a solucionar algun problema
Solo dicen vaya a la sucursal que le corresponde
Pregunto
Banamex es Banamex en todas partes o no?
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CrazyVanGoat. Van life on Google
★ ★ ★ ★ ★ This is one of the busiest location I had been so far. Best times to go are before 11 am and between 2-3 pm but at the beginning or at the middle of the month I when people get paid forget about it you’ll be there for 2-3 hrs for costumer service.
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