Citibanamex Morales Polanco - 11510 Ciudad de México
3.3/5
★
based on 8 reviews
Contact Citibanamex Morales Polanco
| Address : | Perif. Blvd. Manuel Ávila Camacho 191, Polanco, Polanco I Secc, Miguel Hidalgo, 11510 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Categories : | |
| City : | CDMX |
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César Rivera on Google
★ ★ ★ ★ ★ Es buena la atención, sólo el tiempo de espera en ocasiones es prolongado.
 The attention is good, only the waiting time is sometimes prolonged.
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R V on Google
★ ★ ★ ★ ★ Mala organización por tanto la atención es mala y lenta muy lenta.
Bad organization therefore attention is bad and slow very slow.
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LUISMIGUEL ZAPIENMARTINEZ on Google
★ ★ ★ ★ ★ Excelente atencion del personal..asi como buen Tipo de Cambio en la compra de divisas
Excellent staff attention ... almost like a good exchange rate when buying foreign currency
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Abraham Cuéllar Rubio on Google
★ ★ ★ ★ ★ Pésimo servicio. Poco ágiles y la espera es de más de 1 hora por 3 turnos eb atención al cliente. Solo hay un ejecutivo.
Terrible service. Little agile and the wait is more than 1 hour for 3 shifts and customer service. There is only one executive.
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EFRAIN BARRERA on Google
★ ★ ★ ★ ★ Excelente atención muy buen servicio sucursal muy limpia y desde que llegas te reciben con una excelente actitud
Excellent service very good branch service very clean and since you arrive they receive you with an excellent attitude
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Alexis Rv on Google
★ ★ ★ ★ ★ Pésimo servicio, la gente prepotente y nefasta, creo que a estos individuos que están en esta sucursal no les gusta en lo absoluto desempeñar su rol de trabajo. Acudan a otra sucursal si les es posible.
Terrible service, arrogant and nefarious people, I think that these individuals who are in this branch do not like at all to perform their work role. Go to another branch if possible.
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Allan Rodríguez (Allannigga) on Google
★ ★ ★ ★ ★ Recién remodelado y ya presenta fallas.
Fui el cliente #2 el día de apertura para un trámite y tardaron hora y media en atenderme.
Nunca funcionan las pantallas para turnos, el personal o sabe ni lo que hace; mis 2 tramites ya fueron cancelados porque el ejecutivo no sabe lo que hace.
La supervisora se la pasa jugando con los cajeros, hay muy poca seriedad y nada ahí en funcional.
Siempre hay mucha gente por la falta de control y mala organización.
"Tiene una tarjeta de crédito aprobada, pase con mi compañero" todos lo dicen a cada cliente.
Newly remodeled and already has faults.
I was client # 2 on opening day for a procedure and it took an hour and a half to attend to me.
Shift screens never work, staff don't even know what they're doing; my 2 procedures have already been canceled because the executive does not know what he is doing.
The supervisor spends her time playing with the tellers, there is very little seriousness and nothing is functional there.
There are always many people due to the lack of control and bad organization.
"You have an approved credit card, come in with my partner" everyone says to each customer.
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Jorge Hidalgo on Google
★ ★ ★ ★ ★ Pésima experiencia atención mal direccionada fui a reposición de una tarjeta y me isiseron esperar más de 30 Mins y si no me levanto haber que pasa por qué no me atienden me dice el de la ventanilla que no hay plásticos en esta sucursal para reposiciones y les dije por qué me hasen tomar turno y esperar y ver qué no me hablan pues que mal servicio pésima sucursal y malísima atención por parte su personal!!!!!!!!
Bad experience misdirected attention I went to replace a card and they asked me to wait more than 30 Mins and if I don't get up, why don't they help me, the one at the window tells me that there are no plastics in this branch for replacements and I told them Why have me take my turn and wait and see what they don't tell me because bad service, terrible branch and terrible attention from their staff !!!!!!!!
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