Citibanamex Obispado - 64060 Monterrey
2.9/5
★
based on 8 reviews
Contact Citibanamex Obispado
| Address : | Miguel Hidalgo y Costilla 2291, Obispado, 64060 Monterrey, N.L., Mexico |
| Phone : | 📞 +8 |
| Categories : | |
| City : | N.L. |
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Andrés Méndez Cervantes on Google
★ ★ ★ ★ ★ Cerrado por COVID
 Closed by COVID
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Marco Antonio Silva Amezcua on Google
★ ★ ★ ★ ★ Una pésima atención, en servicio al cliente, estuve 1 hora y no me atendían, fui a preguntar cuantas personas estaban delante de mi y me dijeron que 5 y se tardaban 1 hora con c/u y mejor me retire sin solucionar mi asunto, deberían tener mas personal para servicio al cliente o que se pudieran agendar citas, muy decepcionado de mi Banco deja mucho que decir
A terrible attention, in customer service, I was 1 hour and they did not attend me, I went to ask how many people were in front of me and they told me that 5 and it took 1 hour with each one and I better leave without solving my issue, they should have more staff for customer service or appointments could be scheduled, very disappointed in my bank leaves a lot to say
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Vlad Kusanagii on Google
★ ★ ★ ★ ★ Excelente servicio... Lo malo es que los cajeros automáticos están adentro del banco.
Excellent service ... The bad thing is that ATMs are inside the bank.
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Jonathan De Leon on Google
★ ★ ★ ★ ★ Llegue al banco para hablar con un ejecutivo y solo habia 2 clientes que estaban en caja, cuando pasaron ellos por logica seguia yo, pero no mi turno seguia sin mostrarse en pantalla, estuve esperando por casi 1 hora, ningun ejecutivo quiso atenderme, solo decian espere su turno, y no habia nadie mas en el banco, me marche sin poder reportar unos cargos no reconocidos, y tambien trate de hacerlo por telefono y cortan la llamada al enlazar con ejecutivo.
I arrived at the bank to speak with an executive and there were only 2 clients who were at the cash desk, when they went through logic I was still there, but my shift was still not shown on the screen, I was waiting for almost 1 hour, no executive wanted to attend me, they just said Wait your turn, and there was no one else at the bank, I left without being able to report some unrecognized charges, and also tried to do it by phone and they cut the call when connecting with the executive.
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Eduardo Loyo Mora on Google
★ ★ ★ ★ ★ Pésima atención y larga espera sin clientes. Estacionamiento inadecuado.
Terrible attention and long wait without customers. Inadequate parking.
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Aldo Martínez on Google
★ ★ ★ ★ ★ Pésima atención. Solo fui a realizar un pago a ventanilla, y había dos personas con turno adelante de mi. Pasó hora y media porque se tardaban demasiado atendiendo a unos que no servían sus cheque, pero seguían ahí, y cuando me tocaba, pasaron a otros dos que andaban con ejecutivos, y ya después de ellos, me saltaron el turno para esperarme a que terminara al que acababan de pasar.
Terrible attention. I only went to make a payment at the window, and there were two people on duty ahead of me. An hour and a half passed because they took too long attending to some who did not serve their checks, but they were still there, and when it was my turn, they passed another two who were with executives, and after them, they skipped my turn to wait for me to finish to which they had just passed.
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Belinda Aiken on Google
★ ★ ★ ★ ★ Excelente servicio, quise sacar mi token y no pude por mis huellas defectuosas jeje, pero me brindaron soluciones al respecto y obvio voy a regresar con ellos para terminar el trámite. Todos muy amables.
Excellent service, I wanted to get my token and I could not because of my defective fingerprints hehe, but they gave me solutions in this regard and obviously I am going to return with them to finish the process. All very friendly.
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Paola González on Google
★ ★ ★ ★ ★ Buen servicio por parte del personal, resolvieron todas mis dudas, aunque el tiempo de espera ahí es un poco tardado. Instalaciones muy limpias en excelente estado
Good service from the staff, they solved all my doubts, although the waiting time there is a bit long. Very clean facilities in excellent condition
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