Citibanamex Plaza Centella - 54800 Cuautitlán
2.2/5
★
based on 8 reviews
Contact Citibanamex Plaza Centella
| Address : | A Tultepec 1, El Terremoto, 54800 Cuautitlán, Méx., Mexico |
| Phone : | 📞 +8 |
| Categories : | |
| City : | Méx. |
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Javier Vera on Google
★ ★ ★ ★ ★ He visitado bancos, tardados, lentos en servicio, pero en definitiva este se lleva el primer lugar. Llevo más de una hora sentado esperando turno, mientras la gerente si no le aceptas que te lo incorpore a su aforé. Te deja esperando y pasando gente sin turno. Terrible servicio y considerenlo un cumplido.
 I have visited banks, late, slow in service, but ultimately this takes the first place. I have been sitting for more than an hour waiting for a shift, while the manager if you do not accept him to incorporate it into his capacity. It leaves you waiting and passing people without a turn. Terrible service and consider it a compliment.
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Berenice Guerra on Google
★ ★ ★ ★ ★ Pésimo servicio, es un horror ir a hacer cualquier movimiento. Espere más de dos horas por un servicio que nunca llegó, si no tienen suficientes empleados para satisfacer la demanda es mejor que cierren esa sucursal
Terrible service, it is a horror to go make any movement. Wait more than two hours for a service that never came, if they do not have enough employees to meet the demand it is better to close that branch
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Pavel Santiago Meléndez Morales on Google
★ ★ ★ ★ ★ Pésima atención jamás me habían dando un servicio tan malo yo cancelaré ahora pero si tú quieres contratar aforé tarjetas o lo que sea te arrepentirás vas a tener que dar por perdido tu dinero Peor sucursal de Banamex
Terrible attention they had never given me such a bad service I will cancel now but if you want to hire aforé cards or whatever you will regret you will have to give up your money Worst branch of Banamex
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Ignacio Guadarrama on Google
★ ★ ★ ★ ★ Pesimo servicio, los de servicio a cliente que con ellos no es. Que con ejecutivo de cuenta, los ejecutivos de cuenta que en caja, y los de caja que a la linea de ayuda. Y los de la linea de ayuda que asistas a una sucursal. Pesimo el servicio al menos de esa sucursal, jamas pienso regresar a un lugar donde me hacen sentir como si me hicieran un favor cuando yo les hago un favor al tener mi dinero con ellos.
Terrible service, those of customer service that with them is not. That with an account executive, the account executives that in cash, and those of cash that to the help line. And those of the help line who attend a branch. I loathe the service at least from that branch, I will never go back to a place where they make me feel like they are doing me a favor when I do them a favor by having my money with them.
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Ana Cortes on Google
★ ★ ★ ★ ★ Pésimo servicio, el SubGerente presume de serlo y no sabe orientar, nos levanto la voz, nos hizo hincapié reiteradamente alzando la voz que no sabíamos, que no oíamos el menú telefónico, etc. Finalmente nos comunico al área errónea y al decírselo mantuvo su pésima actitud prepotente y grosera. José Luis Reséndiz es su nombre. Es un patan majadero
Terrible service, the Assistant Manager claims to be and does not know how to guide, he raised his voice to us, repeatedly emphasized us raising his voice that we did not know, that we did not hear the telephone menu, etc. Finally he communicated us to the wrong area and when telling him he maintained his terrible arrogant and rude attitude. José Luis Reséndiz is his name. It's a stupid kick
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Cesar Jair mendoza barrera on Google
★ ★ ★ ★ ★ Los ejecutivos son muy lentos y hay que esperar hasta 2 horas para ser atendido
Executives are very slow and you have to wait up to 2 hours to be served
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Carina VG on Google
★ ★ ★ ★ ★ Son de lo peor. No orientan en dónde hacer tu cita. No tienen gente y no quieren atender, dicen que por protocolo sobre covid. Deberían de tener gente profesional.
They are the worst. They do not guide where to make your appointment. They don't have people and they don't want to attend, they say because of covid protocol. They should have professional people.
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Alex Mendez on Google
★ ★ ★ ★ ★ Vine a reponer mi tarjeta de nómina y o sorpresa que no hay plásticos porque lo tengo que solicitar por internet y en 15 días llegan o que le busque en internet donde hay otra sucursal y que valla por si fuera poco para actualizar y capturar datos es un tiempo de 1 a 1:30 min pésimo servicio
I came to replace my payroll card and I was surprised that there are no plastics because I have to request it online and in 15 days they arrive or that I look for it on the internet where there is another branch and that it goes as if that were not enough to update and capture data is a time from 1 to 1:30 min lousy service
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