Citibanamex Santa Cruz Meyehualco - 09280 Ciudad de México
2.8/5
★
based on 8 reviews
Contact Citibanamex Santa Cruz Meyehualco
| Address : | Ermita Iztapalapa 2680, Jacarandas, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Categories : | |
| City : | CDMX |
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Cintya Martinez on Google
★ ★ ★ ★ ★ Llegué 16:00, sólo quería hacer una pregunta para saber si era correcto regresar al día siguiente al tipo que estaba en la puerta muy grosero me dijo que no, que no podía salir; si eran sólo 5 segundos y la respuesta a mi pregunta era sí o no!!! Me señaló el horario que estaba en la puerta me molestó que no dejará de señalarlo; además me veía como si yo fuera a robar o secuestrarlo; me sentí discriminada. No quiso escuchar :-( Yo sé que tienen horario no le iba a pedir que me dejara entrar!!! Me disgusta ir a ésta sucursal, mal servicio, por lo general espero mucho tiempo para atención, en otra ocasión fuí a solicitar una impresión de mi estado de cuenta y me dijeron que no, que ya no las imprimían por lo que ya no pude hacer un trámite; días después fuí a la sucursal de San Antonio Abad y ahí pregunté si era cierto, me sorprendió que me comentó el ejecutivo que era mentira. Nefasta la gente que hace eso, si no tienen ganas de dar un buen servicio que renuncien, pues para que se alquilan!!! Voy porque me queda cerca de donde vivo... Pero mejor voy a otra sucursal aunque esté lejos y evitar las groserías de estos irrespetuosos nada profesionales, sin sentido del buen servicio al cliente porque gracias a los clientes de años y nuevos ellos tienen su salario. Realmente estoy pensando pasar mis cuentas a otro banco ???????
 I arrived at 4:00 p.m., I just wanted to ask a question to know if it was correct to return the next day to the guy who was at the door, very rude, he told me no, that I could not leave; if it was only 5 seconds and the answer to my question was yes or no !!! He pointed out the time that was on the door, it bothered me that he won't stop pointing it out; He also saw me as if I was going to steal or kidnap him; I felt discriminated against. He did not want to listen :-( I know they have hours I was not going to ask him to let me in !!! I dislike going to this branch, bad service, I usually wait a long time for attention, on another occasion I went to request an impression of my account statement and they told me no, that they no longer printed them so I could no longer do a procedure; days later I went to the San Antonio Abad branch and there I asked if it was true, I was surprised that the executive told me That was a lie. Bad people who do that, if they do not want to give a good service they resign, because they are rented for !!! I go because it is close to where I live ... But I better go to another branch even if it is away and avoid the rudeness of these disrespectful unprofessional, no sense of good customer service because thanks to the clients of years and new they have their salary. I'm really thinking of transferring my accounts to another bank ???????
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Lizbeth RJ on Google
★ ★ ★ ★ ★ No se por que ponen que está abierta si no es así, no es posible que estén cerradas varias sucursales
I do not know why they say that it is open if it is not, it is not possible that several branches are closed
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Juan Carlos Moreno on Google
★ ★ ★ ★ ★ Se tardan mucho, solo te tienen formado afuera y adentro no hay ni quién ponga orden...
They take a long time, they only have you lined up outside and inside there is no one to put order...
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Juan Carlos ML on Google
★ ★ ★ ★ ★ Tardan mucho, te tienen formado afuera por largo tiempo y ya una vez adentro te das cuenta que no hay nadie y no hay quien ponga orden
They take a long time, they have you in line outside for a long time and once inside you realize that there is no one and there is no one to put order
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Joe Khayman Black on Google
★ ★ ★ ★ ★ Tardan demasiado en atenderte, hay como 6 cajeros y solo dos cajas funcionando. Mucho personal, poca eficiencia. Hoy está cerrado y sin dinero los cajeros. Cerrando aunque diga abierto.
They take too long to serve you, there are about 6 ATMs and only two boxes working. Many staff, little efficiency. Today the ATMs are closed and without money. Closing even if it says open.
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Ana Maria Lopez on Google
★ ★ ★ ★ ★ Pésima atención la gerente demasiado déspota y no te da solución a un trámite dice que no tiene tiempo
Terrible attention the manager too despotic and does not give you a solution to a procedure says he does not have time
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Juan Carlos Calderón Sandoval on Google
★ ★ ★ ★ ★ Nefasta la atención a cliente, excesivo tiempo de espera, te indican que 10min, y tardan más de una hora, solo te quieren Vender sus productos, pero aunque ya seas su cliente, la atención es deficiente, su actitud es déspota, y lo malo es que no hay otra sucursal cercana para que tengas opción de Atencion
Nefarious customer service, excessive waiting time, they tell you that 10 minutes, and it takes more than an hour, they only want to sell you their products, but even if you are already their customer, the service is poor, their attitude is despotic, and the bad is that there is no other branch nearby so that you have an option of Attention
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Daphne Reika Navarro on Google
★ ★ ★ ★ ★ Servicios pésimo, para un trámite de 15mim me hicieron esperar casi dos horas y eso que fue poco tiempo, asisto regularmente a esta sucursal y siempre tardan horas. Además se portan groseros y despotas con los clientes.
Todo mal.
Lousy services, for a procedure of 15 mim they made me wait almost two hours and that was a short time, I regularly attend this branch and they always take hours. They also behave rude and despotic with customers.
All wrong.
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