CitiBanamex - 45070 Zapopan
2.8/5
★
based on 8 reviews
Contact CitiBanamex
Address : | Av. Adolfo López Mateos Sur 2915, La Calma, 45070 Zapopan, Jal., Mexico |
Website : | http://citibanamex.com/ |
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City : | Jal. |
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Mr D. on Google
★ ★ ★ ★ ★ muy bonitas instalaciones ,pero el servicio es pesimo
very nice facilities, but the service is terrible
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eddy zapata on Google
★ ★ ★ ★ ★ Pésimo servicio al cliente, más de una hora y no me atendieron.
Terrible customer service, more than an hour and they did not attend to me.
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Jesus Mosqueda on Google
★ ★ ★ ★ ★ Gracias al buen sujeto que me encontre en el banco por lo sucedido hoy sabado. Que bueno saber que aun hay gente buena y honesta. 5 estrellas para ese buen sujeto.
Thanks to the good guy that I found in the bank for what happened today Saturday. Good to know that there are still good and honest people. 5 stars for that good guy.
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Betty v. on Google
★ ★ ★ ★ ★ Pésimo servicio, pésima atención al cliente, pésima organización y los ejecutivos no están bien capacitados, no tienen ni tinta para imprimir tu turno, te dan un pedazo de papel con pluma, les preguntas ciertas cosas y no te saben dar solución a respuestas concretas, solo cuentan cómo con 3 ejecutivos y solo están 2 atendiendo, todo se hace súper lento, ya tenía tiempo sin ir porque esta sucursal no me agrada , y por ciertas circunstancias me quedaba de pasada y tuve que acudir esta vez y pfff … están igual o peor. Había varias personas molestas.
Tiene excelente ubicación, cuenta con estacionamiento (pequeño ) está cerca de un par de bancos .
Bad service, bad customer service, bad organization and the executives are not well trained, they don't even have ink to print your shift, they give you a piece of paper with a pen, you ask them certain things and they don't know how to solve specific answers, They only have 3 executives and only 2 are attending, everything is super slow, I already had time without going because this branch does not please me, and due to certain circumstances I was in passing and I had to go this time and pfff ... they are the same or worse. There were several annoying people.
It has an excellent location, it has parking (small), it is close to a couple of banks.
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Yahel Loera on Google
★ ★ ★ ★ ★ Excelente servicio de parte de los ejecutivos, todo el personal es amable.
Hay que tomar en cuenta que por la contingencia se tardan un poco más para poder seguir con sus protocolos, como el realizar filas (con distancia) fuera del establecimiento, pero al menos no es en pleno sol.
Excellent service from executives, all staff are friendly.
It must be taken into account that due to contingencies it takes a little longer to continue with their protocols, such as queuing (with distance) outside the establishment, but at least it is not in full sun.
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Natalia Chavez on Google
★ ★ ★ ★ ★ Pésima atención al cliente. Las veces que he ido para sacar cuentas, los turnos tardan más de 1 hora para que me pasen, y eso que no tienen casi gente esperando.
Estará muy bonita la sucursal y amplio estacionamiento pero en serio mejor tómense 10 minutos para ir a otra sucursal cercana y se ahorrarán mucho tiempo de espera... y corajes.
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Astrid Vega on Google
★ ★ ★ ★ ★ I received very good attention from the people working here even though I really don't like the banks policies
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Ulises Encarnacion on Google
★ ★ ★ ★ ★ Worse service ever, spent 1.2 hours an never was attended. When my turn was on the screen they attended another person, they appologize and said I was going to be the next, but they continued attending new comers.
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