Cklass - 91700 Veracruz

The quality of shoes and clothes is very good, however, the ordering and exchange system is complex, its logistics are not very good. If you are new, they do not explain how you should place your order, sometimes they do not serve you in a good way or well.

They are a disgusting store: 1.- They do not respect prices 2.-They treat you badly and do not explain anything or even register you to buy online you have to talk so that they do. 3.-You cannot try on the clothes nor can you see them without first buying them once you pay for them and the product does not fit or is not to your liking there is no money back they give you a pass to buy another product, which you run the risk That point number 1 is applied to you even if it is only a change of size. 4. If you dial by phone to answer questions, they hang up on you. 5.- The sizes are varied or very large or exact, they do not have a standard parameter or measurements and therefore you have to be changing all the time. 6.-They lack personnel, leading to a fight among themselves creating a stressful and hostile environment. 7.-They lack more control in changes since they gave me pants with a bad smell and the belt did not match their size. Conclusion seems an IMSS store needs a renewal of EVERYTHING !!!!

I have noticed that what is on offer has a manufacturing defect, not all the products, but the ones that have touched me

Very good, safety and hygiene measures and good service

Now the service is better, with a small detail by not letting you review the orders before paying.

Disgusting Lousy floor service ... Both its employees and its logistics or processes for receiving and delivering the product to its associates are slow and awkward. (Compared to Andrea, they are far from modern and efficient service) The boxes of delivery of the product is worthwhile, because it is part of the image and the presentation of sale for them and their associates. Andrea let a lot of money go with the closed delivery order system, then opened and changed her scheme to try the product and take them. A Puch and dove for them. Cklass doesn't allow that and is annoying and lets go of money. Missing new season exhibition products on the floor to arouse interest. The quality of their products. It is a very popular product for many people, but I was able to improve the quality for the price they offer. In general it can be more competitive, if they improve their processes. But if you are looking for options there are better ones in cost-benefit. (It is ironic that they have been saying for some years that they are one of the best Mexican companies with so many deficiencies) If you are going to sell by catalog, this will not be your star product, just have it as part of your range of options, and a lot of liver to hold attention, change defective shoes and expensive and slow processes

Become partners. Big discounts, very durable quality shoe. Quality clothing, always at the forefront ... For something so many years with them being part of the star family. He treated the kids (staff) always excellent.