CLINICA 59 IMSS - 45640 Tlajomulco de Zúñiga

Very bad attention I was one of the first to hand over my card and I was there since 10 in the morning and they did not attend to me, I am on the evening shift and I left until the questions were over, what is the use of having and paying insurance if they will never attend you

Where to start: Terrible service, the attention leaves much to be desired, they are despotic, arrogant and incompetent, poor organization since you have to be very early (arrive at 2 in the morning) so that they can attend you and risking being sent to the mess because You did not reach a consultation because only a maximum of 20 people pass by and the rest are "on hold". They are a flock of lazy, if they put the batteries they would serve more people both in the morning and in the afternoon. It is not fair that you are paying insurance for so many years to get them to get away with such inhuman and deplorable treatment. I reiterate, terrible service, a real disgusting. Quite an ordeal to just aspire to a consultation. Neither speak of an emergency nor stop there. Not to mention the street that is all full of dirt, mud, potholes. It is a mess, an insult to the right holders. They don't deserve a single star.

The service is terrific on the day of oi I attended a consultation for symptoms of covi19 and it turns out that the director of the clinic did not let them attend to me because I am not discharged from the clinic. They took me out. The doctor broke my term and the supposed clinical chief attacked me .. it's a disgusting clinic

Inefficient and lousy service As it is possible that you have to go to sleep from the day before at 10 at night to be able to achieve something, they never give you an appointment, and the number of people they attend is minimal

@CNDH, investigation of other habits of corruption and abuse of power is that they arrive in their cars a little before 7 in the morning, they check and they are going to do other indoles, nothing related to the attention to the right holder, this they do the majority

Where to start I arrived at 9 and left at 8 at night I went three times because there was not enough room, I entered respiratory diseases and I was treated by a fat, ill-tempered, grumpy, rude doctor without any empathy, there are other doctors and one more doctor, they gave me good treatment.

If I could, I could put a fourth star, I would put it, but the truth is that it is a terrible service, lack of empathy, sense of tolerance, superiority complexes and I treat the patient as if he were an animal, but in the end it is preferable to pay expense insurance older doctors and being treated with dignity, than having "free" insurance! And be treated like an animal.

How is it possible to say EMERGENCY 24 hours a day when you arrive very ill and ask what time they start with attention and they tell you we start at 8 am attention, gentlemen, it is EMERGENCY, no family doctor consultation, lousy service and enough of tolerating this service if it is possible to call it this way, let us raise our voice if it were not for us they would not have a job. I hope they answer me and tell me where I can go to make a complaint about this or do I need to sue for medical negligence on my own?