Clínica Carranza - 77012 Chetumal

I made an appointment and they made me wait an hour, in the end the cardiologist named Novelo, nor his lights. He did not arrive and did not notify anything.

I recognize that in terms of medical matters they are professionals, but nevertheless the treatment of the staff is a duty, since on repeated occasions there was bad treatment by the nurses, to such an extent that they were rude ... in that sense I think they should to improve customer service.

A clinic that they rob you. Don't go here. For a sick person, but if he is a foreigner it is disappointing and desperate that you arrive urgently, they do a quick analysis and put oxygen on and at 5 hours they tell you you owe 50 thousand pesos, pay and look elsewhere ... this happened to a friend today that he came from the beach urgently at 4 pm and the poor man is still fixing where he gets wool from to pay this amount in the Carranza clinic and where only the dr charged him 6 thousand fees ..... I think it is unfair to profit from the health of the sick and even more so if he is a foreigner ... the truth is for me it is disappointing, the same thing happens to my friend ... but when many live from tourism in this state ...

The administrative service is terrible, they put an end to the good service of their nurses, but it is not possible that they keep you 4 or 5 hours too long in the hospital because they do not send the file to the insurer on time, terrible

Well I will tell you a recent event: a relative diagnosed with COPD needed an ambulance to transport him to the city of Merida but the service cost us $ 35 thousand pesos not counting the extras $ 200 stay per hour (emergency room) $ 980 pesos for oxygen per hour. They almost ran to my family member for not paying for the transport, which due to emergencies did not have another but it turned out that the ambulance was not from the same clinic, they did not want to give us an invoice because the 16% that was not included in the given price or would be more expensive; They were based on the price simply because it is American. Stop stealing from our neighboring countries, that's why Mexico is like this because of facilities and people like this. THEY NEED A LAWFUL AUTHORITY TO MAKE SCREAMING THEFT !!! BETTER HOSPITALS ARE IN THE AREA I DO NOT RECOMMEND THIS PLACE FOR ITS POORLY EDUCATED EMPLOYEES, EXTREMELY EXPENSIVE DRUGS AND SERVICES.

The attention is very good. AT THIS TIME WE ARE HERE THEY ALREADY DISCHARGED MY BROTHER-IN-LAW, WE ALREADY PAID WITH TRANSFER MORE THAN 2 HOURS AGO AND THEY STILL DETAIN US BECAUSE THEY HAVE NOT CONFIRMED THE BONE TRANSFER THE ADMINISTRATION IS AWFUL