Clínica Quirúrgica y de Especialidades Medicas - 07800 Ciudad de México

Clinic with excellent doctors and very friendly treatment in the specialty of the eyes, most of patience with very good results

excellent service, the attention of the staff is exceptional and the hospitalization rooms are very comfortable. The unparalleled attention of Doctor Vidal

The place is fine, I go to the Pediatrician Arturo Silva and it is excellent, however the receptionist is very poorly faced, rude, despotic and does not even answer a greeting.

Bad deal, since the angry receptionist opened the door and answered reluctantly, but that did not end the bad attention, as it happened with the Doctor it took longer to receive me than to check and turn around to continue doing something else in another office and leave me disrespectfully sitting there.

There my two children were born and everything was excellent even with some complications in the first birth, which they attended efficiently today I continue to attend with the Pediatrician Dr. Silva and I am very comfortable :)

My mother attended today a consultation with the Urologist Raul Perez Ortega and a terrible experience, since the Doctor from the beginning took out the fang that all the studies that were done days ago are useless and that he only trusted those that were done at her clinic in Eduardo Molina to get money and did not want to prescribe anything until she went to get them there. It was like going to stupidly give her money and she abuses because she is a senior citizen, apart from the fact that she never returned the laboratory studies that she had printed, the good thing that we had them in digital.

UNFORTUNATE EXPERIENCE, THEY DO NOT modify the capacity, taking into account that the place is very small, for attending so many people they leave aside the sanitary measures, since several doctors are attending simultaneously, they had the waiting rooms full, without a healthy distance obviously, and all the companions outside as if it were a health sector clinic. If they are accompanied, it is because most of them are elderly people who need assistance and being alone causes them anxiety and insecurity. If they do not have the capacity to attend simultaneously, do not do it, because this falls into a lousy service, where they attend by piecework as in the IMSS and in the ISSSTE, when you PAY for a PRIVATE service. Attentive call to the Administration, the day I went the FLOOR was DIRTY, and the receptionist's treatment leaves much to be desired, he is arrogant and thinks he is the owner of the hospital, I insist it is a PRIVATE SERVICE WHERE YOU PAY FOR A WORTHY TREATMENT. And by the way, the 5 stars of the opinions are not worth when they are given by the relatives of the owners. UPDATE: I appreciate your response and interest. I do not strongly judge the medical staff in general at the clinic, because I have never referred to their work since there are excellent Specialist doctors, so hiding behind their work in the pandemic is not the way to go. Much less highlight a 24-hour service. 365 days, when they don't even care for an injection after 8-9 at night, be careful what they argue. You yourselves recognize your limited space, therefore you should operate according to that, keeping people outside is not a solution either. We already know that there are people who are reluctant to follow rules and that you are in charge of respecting them in your facilities or removing people from them, therefore that argument is also weak. Why didn't they touch the subject of the receptionist in the morning? that as I mentioned, she is an UNKIND person AND WITH A BAD ATTITUDE, to say the least, I have seen other comments about her and she does not change her manners, I clarify that she only asks for a simple courtesy and good treatment, which is the least that any human being deserves, it's a simple matter of EDUCATION. Therefore, and with bases, I show that some of his arguments are unnecessary. However, I sincerely hope that they will really take into account the opinions and apply solutions without pretexts. Thanks