CLINICA VETERINARIA MUNDO ANIMAL - 04330 Ciudad de México

I take my dog ​​Alana to aesthetics and I have always received excellent attention and care for my dog ​​?

Excellent bath and shaved cats ?. They leave them soft and fluffy and with a very good smell and give you a paliacate that is a very good detail.

After two years, I wanted to give his canine aesthetic service a try (he had already had bad treatment with one of his veterinary doctors). I took my two puppies to their first cut and they gave me an appointment on the first cut, but only so that they were without attending to my puppies for a long time (I stayed the 3 hours waiting outside and seeing everything they did to them) They bathed them about 3 times and put them wet in the cages. One of my puppies was put in a small cage with a much larger dog (at the risk of being bitten) and the worst thing is that his cut was horrible. At the moment they look super cute, fluffy, but when we got home we could see that they only made silly cuts, it was not a professional service at all, it seems that a 5-year-old boy grabbed the scissors and brushed certain pieces of hair. I also know how to be a bit rough in their treatment of them, and more I feel like little puppies. In my opinion, I do not recommend it, much less if your pet has a cut or they are puppies for the first time.

Horrible service, they took 4 hours to attend to my dog ​​and since we wanted to take him away they wet him so that "the service would end", they told us one price and charged us another, while we waited we saw through the window how a dog got a it had a bosal-shaped snout, the dogs come out super stressed, they put them in old cages and they don't give them water for the whole time they are locked up, horrible experience, never take your dogs

The staff does not use face masks as indicated in the health and safety section described here on google maps. My experience was of a lousy service in canine aesthetics.

Good service I took my dog ​​moli, they attended her quickly she did not come out stressed as they say in the comments she came out happy and they did a good job

Bad service and attention, my dog ​​spent more than 5 hours in the aesthetics, they spoke to me immediately I went for her, and the guy who cuts their hair told me that she was super stressed and that he had cut her little ear, if you want your pets no take them there, they are not careful, my dog ​​came out super stressed!!

If you love your pets, don't take them here... I will talk about aesthetics, I took my pet to the bathroom and haircut, he did not have an appointment (we only went to ask and he called our attention so we left him) he never explained to us that he had 19 puppies before ours to attend to and that it was going to take a long time, he just told us that they would call us by phone. All in all, 4 hours had already passed and they didn't talk to us about going for him, so I dialed and he rudely replied: "I told you I had a lot of puppies with an appointment and that it was going to take a while", he never mentioned that, he didn't say there was puppies by appointment and he never told us if we wanted to leave him and wait or if he would schedule us an appointment for another day. I feel very upset as they obviously had my pup locked in a crate for 4 hours, if he hadn't been tagged and cared for. After dialing, I immediately went to the beautician to take him away because I was super upset but when we arrived they told us "they are already bathing him", obviously so that I wouldn't take him away. Wait outside the place seeing how they treated my dog ​​while they bathed him and cut his hair, it took about 25 minutes, but they made him wait 4 hours plus those 25 minutes, he came out super stressed, before him two more puppies came out and the girl herself He said they were brand new. Not for the thing there, he had told us a price when we left him and when he delivered it to us he changed everything and charged us more. I'm upset, don't take your pets there. Terrible, horrible experience. I will find a better place to take care of my dog.