Club Med Cancún - 77500 Cancún

Feeling pampered and refreshed after our visit. Exquisite food, terrific excursions, and great activities right at the resort. Stay at the Jade and enjoy the private pool and bar. It was fab. Snorkeling the MesoAmerican Coral Reef was a stone's throw from our room. It was divine.

The Aguamarina family rooms are great for families. Loads of activities and a great family pool. Nighttime shows are nice. This is where the good stuff ends. Our older kids didn't care for the kids club, he felt it was for little kids (8 and younger). The food was poor and options very were limited. We all got "Mexico Tummy". One kid got croup from the kids club and the insurance they offer couldn't find us so we had to pay a few hundred dollars cash to see a doctor and get a prescription. The resort was nearly empty due to COVID limits and the activities were still almost impossible to book. The staff unwelcoming and to preoccupied with private event to give the rest of the guests the service we paid for. Overall I would not recommend and we will not return to a Club Med property. We have sent emails to Club Med prior to posting a review and received no response.

Phenomenal experience! Food and drink service offered variety and excellent service with short lines and prompt service for drinks. Shows are very impressive, most notably the acrobatics. Staff is friendly with interesting backgrounds and life experiences. Clean beach with drink service and water still warm during last week of November. Other travelers are very approachable, social, and friendly. Would highly recommend!

Was overall OK. Food and rooms were decent but nothing special. I was surprised at the lack of servers and drink stations but the drinks were solid (as long as you asked for non rail). The beach was nice but did take them almost two days to clear the beach after we got hit with wind. Overall an OK place but feel there are MUCH better places to go.

Plus: The resort is nice. The people that work over there is very gentle and warm. Minus: A night you cannot walk because they give water to the plants with dirty water and the smell is horrendous. The food is a lot BUT its quality is very very cheap. I got food poisoning at the beginning of my vacation in one of the most fancy restaurant of the village. After that my vacation was destroyed. I was definitely happy to be back at home. Very disappointing experience.

Everything was perfect. Endless food options, all great tasting and you can eat healthy or splurge. Staff is very attentive and friendly. Great drinks. Fun activities for everyone . Amazing place to stay if you like to be physically active and explore new activities. Petite club for our toddler was very good, he enjoyed it for a few hours and the care provided was great, caregivers who seem to enjoy their work and do their best. Add to this a beautiful scenery , and we had one of the best vacations so far

First time at Club Med. I am sold and going back despite our general nature to check out something new. I am not a huge fan of most all-inclusives, they have their place but they usually just mean eating and drinking which is good for a few days for me. Club Med offers so many activities with no hassle and just a positive vibe. This property is the gold on the strip. The diversity of the windward side, where the family kids pool is, perfect for sailing, which then turns in more of a reef, making for decent snorkeling. Then the northern main beach which makes for the back eddy of the Cancun southern strip, resulting in calm water is ideal. The food was very good. The main eating area offers great selection, fresh and high quality. I was happy to dine there for all meals. The steak house was better than most in Mexico. We did not eat in the Mexican restaurant as the word was it was not as good. Our room in the newer build Aquamarine was well designed and the other side of the room could be closed off for the kids who like to sleep in. The view and balcony was outstanding. I will say, now our kids are older, kids running down making lots of noise early in the morning and worse is the endless door slamming (did my kids do that - ya likely). Staff was top notch. Warm inviting and genuine. The vibe was great with a diverse clientele from many countries. It was not a scene. People doing there thing. Ya there was some people smoking next to me on the beach like it was 1970 but it wasn't bad - kind of funny. More shade for the beach would make sense. We we there for spring break so lots of young kids. There were not so many older teenagers. Looking forward to returning and perhaps checking out another club med location.

Great place to take the family for vacation. A lot of things for the entire family to do. You can do excursions outside of the resort or you can stay on the resort and still have plenty to do. Rooms are nice and the staff keeps them well cleaned. The staff was amazingly helpful the entire time. Would absolutely go back the kids had a blast. On top of that it was incredibly relaxing.