Comisión Federal de Electricidad - 89319 Tampico
3.1/5
★
based on 8 reviews
Contact Comisión Federal de Electricidad
| Address : | Antigua Carretera Tampico-Mante Km 14 Villahermosa, 89319 Tampico, Tamps., Mexico |
| Phone : | 📞 +8 |
| Website : | https://portal-cfe.com.mx/cfe-tampico/ |
| Categories : | |
| City : | Tamps. |
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Juls Gro Rmz on Google
★ ★ ★ ★ ★ Dicen que el 071 es servicio las 24 horas y no es verdad, he marcado a horas en las que nadie llamaría (4 am 5am 6am 7am) y nadie contesta, me dejan esperando y nunca contestan, empiezan a contestar de 8 a 2 y después de 8pm a 11pm, es un FRAUDE la empresa de "clase mundial"
 They say that 071 is 24-hour service and it is not true, I have marked times when no one would call (4 am 5am 6am 7am) and no one answers, they leave me waiting and they never answer, they start to answer from 8 to 2 and then from 8pm to 11pm, it is a FRAUD the "world class" company
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Ana Azpeitia on Google
★ ★ ★ ★ ★ Tienes que hacer fila para que te den cita cuando vas, y pierdes prácticamente el día, pero vale la pena ya que la respuesta es prácticamente inmediata, es decir solucionan la falla el mismo día.
You have to queue for an appointment when you go, and you lose practically the day, but it is worth it since the response is practically immediate, that is, they solve the failure the same day.
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Susana Del Pilar González Moreno on Google
★ ★ ★ ★ ★ CORTAN LA LUZ CASI INMEDIATAMENTE Y A DESTIEMPO EN VIERNES. ME DEJAN MI ESPOSO DIABÉTICO SIN DONDE GUARDAR SU MEDICINA DESDE EL VIERNES EL CORTE Y ES MARTES Y NADAAA QUE POCAAA EMPATÍA Y MAL SERVICIO.sIGO EN ESPERA DE UNA RESPUESTA.
THE LIGHT IS OFF ALMOST IMMEDIATELY AND LATE ON FRIDAY. MY DIABETIC HUSBAND LEAVES ME WITHOUT WHERE TO STORE HIS MEDICINE SINCE FRIDAY THE COURT AND IT IS TUESDAY AND NOTHING THAT LITTLE EMPATHY AND BAD SERVICE. I AM still WAITING FOR A RESPONSE.
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Nadia Verónica Osorio Santillán on Google
★ ★ ★ ★ ★ De nada sirven los cajeros externos de 24 hrs. Están rotos tienen roto el sensor para las tarjetas de pago, se supone que la idea es que los que no tenemos disponibilidad de tiempo paguemos fiera de horario de oficina nunca sirve para las tarjetas de luz. Se me hace un pésimo servicio que no tengan en buen estado los cajeros externos.
The 24-hour external cashiers are useless. They are broken have broken the sensor for payment cards, it is assumed that the idea is that those who do not have availability of time we pay fierce office hours never serve for light cards. I get a terrible service that the external tellers do not have in good condition.
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Gloria Mancilla Castillo on Google
★ ★ ★ ★ ★ Tarde casi 3 horas en qué me atendieran en atención a clientes, y solo para que el que atendió que no tengo su nombre pero estuvo hoy 20 de Agosto/2020, me atendiera mal levantsndome la voz porque no llevaba los documentos como el quería, yo le pedí que no se enojara que yo no iba a saber cómo era el trámite (son ellos los que tienen que informar como son las cosas)y de buena manera, ya que ese es su trabajo aunque esten fastidiados porque es mucha gente (porque más fastidiados y cansados deberíamos de estar nosotros que nos tienen muchas horas en el sol (a lo de eso sí entiendo que es por no estar aglomerados adentro por lo del Covid) pero si me quejo del mal trato del de atención a clientes. Que al final no me resolvio nada.
It took almost 3 hours for the customer service to attend to me, and only for the one who answered that I do not have his name but was today August 20/2020, he treated me badly by raising his voice because he did not carry the documents as he wanted, I I asked him not to be angry that I was not going to know how the procedure was (they are the ones who have to report how things are) and in a good way, since that is their job even if they are annoyed because there are many people (because more Annoyed and tired should be us who have us many hours in the sun (I do understand that it is because we are not agglomerated inside because of the Covid) but I do complain about the bad treatment of customer service. It didn't solve anything for me.
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karencestlavie on Google
★ ★ ★ ★ ★ Los empleados se contradicen. Llamando al 071 te dicen una cosa, en una sucursal otra y así. Recomiendo capacitarlos bien y estandarizar. Me hicieron repetir un mismo trámite tres veces por esta situación.
The employees contradict each other. Calling 071 they tell you one thing, at a branch another and so on. I recommend training them well and standardizing. They made me repeat the same procedure three times for this situation.
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Jorge Garcia on Google
★ ★ ★ ★ ★ MALISIMA ATENCIÓN
6 DIAS QUE REPORTE ROBO DE MEDIDOR Y SIGUEN SIN PONERLO
SON INCONCIENTES
ES UNA OFICINA HAY EMPLEADOS Y NO HAY VENTANAS Y ESTAN SIN AIRE ACONDICIONADO, SIN LUZ DURANTE 6 DIAS
VERY BAD ATTENTION
6 DAYS I REPORTED THE METER THEFT AND THEY STILL HAVE NOT PUT IT
THEY ARE UNCONSCIOUS
IT IS AN OFFICE THERE ARE EMPLOYEES AND THERE ARE NO WINDOWS AND THEY ARE WITHOUT AIR CONDITIONING, WITHOUT LIGHT FOR 6 DAYS
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Juan Martin L Mtz on Google
★ ★ ★ ★ ★ Pésima atención e irrespetuoso vigilante, ( déspota)..., Aunque no haya clientes en espera no quieren atender si te presentas personalmente sin cita, muy mal recomendación para el vigilante solo si vas y le llevas su refresco te da acceso amable... ya después que esperas dos horas te pregunta si quieres pasar... JDSPM
Terrible attention and disrespectful security guard, (despot) ..., Even if there are no clients waiting, they do not want to attend if you appear in person without an appointment, very bad recommendation for the security guard only if you go and bring him his soda gives you friendly access ... After you wait two hours, it asks you if you want to pass ... JDSPM
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