Concept3 - 44100 Guadalajara

Excellent engraving company in wood and other materials. Highly recommended.

Excellent service, high quality delivery at a reasonable and fair price.

Very good attention, and good prices.

Avoid passages with this changarro, very bad quality of the cups that they gave me, the pottery very irregular, porous, blasted, despostillada, etc ... and the engraving very crude and irregular, not even cleaned well to deliver them. I had to return, which did not seem to the owner, a certain Edgar who was the one who attended me, defending himself (according to the very annoying) with lies and telling me that this is the kind of cups. In the end I return the money, but with that bad experience I do not return to that place and I definitely do not recommend it. Be careful, do not take chances.

wonderful service! Fast, efficient, friendly, they give you options, the best attention, a truly wonderful company!

Make. Laser engraving maquilas excellent prices and quality. Always attentive to give you the. Excellent service and recommendations if they can't do something for you. The owner neuras hahaha but amazing person?☺️

The treatment was in bad taste and unprofessional. Let me explain: On 2 previous occasions I had done jobs well done by them and that is why I returned a third time, unfortunately, this third time this happened: I arrived at 10 in the morning to deliver some YETI thermoses together with the logo file and a Additional image for reference of accommodation, the girl who attended me assured me that with that file I could have my thermos ready in 2 hours. In 2 hours I mark to ask if they are ready and another girl answers me telling me that my file was wrong and that I did not know why they had told me that in 2 hours my order would be ready since they do not perform "express" services (I did not request express service), I ask him to explain what is wrong with the file and he tells me that they do not know what size I require, to which I answer him to deliver a reference image and that it is only necessary to scale as the image, with this , again they tell me that everything is perfect with the file then. 1 hour later the owner Edgar calls me telling me that my file is not correct since they do not know what size I require (it is worth mentioning that Edgar spoke to me in a very arrogant tone) to which I asked if they had already shown him the image of reference and he says no, which again tells me that then everything is in order. At 4 in the afternoon I receive my products with the typography of the logo engraved to a greater width than the original, which I call to claim and find out what kind of guarantee they were going to give me for that work, to which Edgar replied that they did not they modify files that I should have delivered the file with a size (which I agree if they had mentioned it to me before but in none of the 3 previous calls did they mention that to me) that has 15 years in the market with clients more important than me and that if I like I can go to profeco. At that moment I knew that beyond the quality of the engraving, this was a terrible customer service, it could perfectly have been a discount on a next order, something could have been discussed, but it was not the case, so I leave you my experience so that they avoid exposing themselves to the arrogance of this service in which they do not treat their clients the same. The situation of this "business" is lamentable, of terrible service.

His engravings are very good, and high work standards are handled throughout the process. Highly recommended your works