CONDUSEF - 97115 Mérida

The service is fast, the place is very nice and clean and the people they serve are very, very kind

Personally, I had the experience that the entry of a lawsuit is simple, but the follow-up to it is very bad due to the lack of follow-up. I never had notification of the appointments on their part and they managed to ensure that the lawsuit did not proceed against the banorte insurer. 100% colluded.

When I started my first comment they had a 3.6 rating. Haha now they have 3.5 I will put as many comments as I can to lower the rating from lost to 2 haha ​​I have as many emails as to achieve it pen .. leave ... indi ... you ... have if that way they learn to attend well.

I have 4 months waiting for them to help me resolve a situation with BBVA and now they give me an appointment until January 2021. They did not allow me to vent my evidence to demonstrate the fraud that BBVA committed to my bank account, they told me that they are an administrative authority and For that reason they could not take my evidence into account, the conciliation board does not understand why they do it if the representative sent by the financial institution already has a resolution and they do not go with the intention of reconciling the problem, and I do not understand with what argument They process the technical opinion if they never even reviewed my evidence, I received an email that my technical opinion is ready to collect on July 13 and CONDUSEF gives me an appointment until January 6, 2021. This is a real chaos

Hello Luis Angulo Jimenez. Will you remember the name of the person who attended Condusef? I have a matter to attend to and I would like someone with good service attention to provide me with the service.

It's a little slow but you don't do that long. There are advisers who ask why you come to speed things up. I leave you what different services there are. And the documentation they ask for. For the bureau there is a special table for them, they don't have to wait in line for their number. Just be aware of who they are after.

Well, it indicates that the hours are until 6:00 p.m. I arrived at 5:45 p.m. and it was completely closed and there is no indication. Dial the telephone number indicated by Anahí and the recorder says that it is with a password error. I do not understand, so I do not know how one can communicate. or how one can assist Condusef to make a complaint

Terrible institution I just saw how they deny help to an older adult who comes from a town and how they do not listen to anything about their needs. Not even a credit report could be delivered without an appointment. Pure bureaucracy and pure refusals from the staff in general.