contact center elektra - 03600 Ciudad de México

It's very pretty, just missing another dining room

Good work environment just missing another dining room

Well I work there ... what do you want me to say

Terrible hiring service, coordinators despite the experience you have, and they train you in case you lack experience ... they don't tell you that they are not going to hire you and why.

Excellent environment, customer service in all areas of human capital

They make you wait a long time, I didn't like it at all, and bad service

I entered Elektra for the customer service area. The interview is super long, I arrived at 10 AM and left at 2:45 PM. The recruiting girls made me do my tests three times and it was mentioned that I was going to have an interview with the campaign manager but it never came and when you arrive if something does not seem to them in the information they make you change it such as your salary that you aspire or if you have a law degree or something similar they tell you to say that you only have a high school degree. They do not accept people with diseases such as epilepsy, a training colleague suffered a seizure and just in the first week in operations she was called by human resources. The salary that they offer you for this campaign is $ 4725 for six hours or at least when I entered, bonuses not reached because they are not organized with the information that is given. They give you 1% commission for what you sell and it is invoiced. When they cut staff they offered several campaigns but none convinced me and when I told them that I was going to resign they offered me one with a similar salary but they did not offer them to all and since I wanted more money they made me change to another shift for Oui with an 8 hour shift for a very low $ 5775 for a night shift. I left because there are favorites in the campaign and there is no growth in that campaign. Payments in time and form, both salary, bonuses and commissions. You learn a lot. Facilities a bit old. Despite everything, there is a good work environment and they respect your schedules. You can work overtime but you are never forced to do it. Flexible schedules. They do not respect COVID protocols. It is now officially and legally TKM Solutions. NO RE-ENTRIES.

Good work environment, ideal for a first job. They give you hiring response at the moment. There are two companies that manage the contracting: Grupo Nach and Difusión de Servicios Administrativos. Both offer a discount card. The human resources staff is fully available to help you feel comfortable in this place.