Coppel Juárez Tlajomulco - 45640 Tlajomulco de Zúñiga

Terrible service I went at 7:30 pm because according to that it says in their schedule that they close at 8:00 pm and they no longer let me in, better put that they close at 7:30 pm. So to no longer go to the factory and go to other bad service banks

I loved. Very good attention especially Anna de Aforé I do not remember her surnames but she was very attentive, understanding and quick in her work. The store is also very wide, it has a good assortment, and the employees are super friendly.

Very good treatment, kind

The store has a good assortment compared to other stores, they are divided into two, one for furniture and appliances that is on Juárez and Porfirio Díaz and the other is on Juárez and Vallarta, I will focus on the store in Juárez and Vallarta, they have good assortment and variety, the last time I visited this store I bought a pair of sunglasses, and a perfume, only that at the glasses counter there was no one paying attention, so I asked a salesman who was nearby, if you could help me, but it wasn't your area and you called the person in charge of the area, when she arrived the first thing she did was express her annoyance because I was behind the counter looking at the glasses, her words were verbatim, "you can't agree this side of the counter, if you need something I'll show it to you, but go to the other side of the counter" I gladly replied; that if she was aware of her area, she wouldn't have had to approach me from the other side, because I'm not a fortune teller and of course the glasses are on a stand on the wall and she has a kind of insurance so that lovers of things that are foreign don't know take, first, I told her that I understood her position but I also told her that she will use her common sense and not be so closed, the excuse she gave was that she had to be in charge of many areas and that she could not take care of just that one, I I responded politely and told him that we focus on the main objective "customer service" that ultimately that is what salespeople are for, to help and try to satisfy a customer's need or taste, not to try to scold whoever approaches . Closing the subject in glasses they had a very good assortment although the prices are not the best, but what I take away the most is the attitude of the collaborator who, thanks to her lack of judgment, Coppel only earns 1 star, the companies are made by the collaborators and Far from buying, what consumers are looking for are good shopping experiences, no matter how minimal the product we are looking for.