Correos de Mexico - Siglo XXI, Merida, Yucatan. - 97110 Mérida

MY name is Mary Carmen Fernández I live on 49A Calle Real Montejo cp 97302 I am a foreigner and they send me mail from Switzerland .... in the two years that I have been living only 3 times purchase packages came to me, after struggling for shipping ... letters and packages that my family or friends send me No ... They do not reach me because we do not have someone to distribute them and discard them ..... Your service is lousy, I require you to send me emails that have been lost and have not been discarded I demand an immediate response Thank you

I usually go to the center and at that branch I have never had problems, friendly treatment, they never give me buts, the tracking query is always updated and the packages arrive at their destination in a reasonable time, instead since I started going to the branch 21st century those who always attend badly humiliated, they always put me buts, they treat me badly, as if they were doing me the favor, they never update the tracking and the most serious thing is that the packages take a lot of time to reach their destinations! If you are going to send a letter or a package, don't go there!

Almost 10 days ago we made a shipment of goals in this post office for reasons of filing in cd.de mex, the young lady who took care of my husband and my daughter gave them all the information wrong, she was told that we needed the service. to cypresses that arrived in 5 working days, it is employed at home because it demanded to be given any address, because it was required because it happened, that the suitcases would be 10 days in office, the suitcases arrived in 3 days and returned them to merida, Because of the inefficiency of being a young employee, we are now here in Mexico with cold and without clothes because for the trip only 3 changes was enough, until this moment in the 01800 nor an apology and we have to see the calvary of tracking the two suitcases that we are going through and have to give power letters and that force you to return to that state because of the poor training of an employee and generate the costs of private delivery of documents and double payment of my bags. What sad to see what to the is our Mexican postal service, if you are of few resources you have no guarantee of anyone from sepomex.felicidades to SEPOMEX Morelia Michoacán, for my two suitcases and 46 boxes I sent a year ago and had no complaints, on the contrary total efficiency.

Excellent attention by the staff, very friendly and willing to help you, guide and give you the information you require ... great difference compared to the downtown branch near Parque la Mejorada ...

I have used the service several times for like 3 or 4 years. They have always treated me very well. The ladies have kindly guided me on how to pack, label, etc. my shipments. My packages have reached their destination in normal time. The shipping costs are very good, compared to other companies, if you are not in a hurry for your package to arrive. 5 stars and like if my opinion served you. Thanks.

Terrible service, I sent a package they returned it to me because the service was canceled they did not return the money that the shipment cost, which was 509 MXN and they also opened the package and it is missing things, nobody gives you an answer and nothing is resolved