Cosmocable - 34000 Durango

They do not provide good attention and the service drops often

I live in Rodeo, DGO and we have contracted from the Internet and the signal is very slow

They cut the service to one because of the administration itself and one still has to wait until the next day to recover it. Edit: almost two days, still without service.

Terrible service they do not deserve a star I have been reporting from the month of March to date a failure which they have not been able to solve and the very illusory only because they discounted me a few pesos I thought they were going to solve it and pay the new month and now I love myself unsubscribe and I can't ????

I have been telling them for a week that I do not have internet, a service that is very, unfortunately, badly managed, always saturated, I worked from home and thanks to another service I can do my work because with this service it is not possible.

This company is poorly managed, customer service can never help you with your questions. If you have technical problems, it takes months to repair the problem and they do not offer you any type of credit. If you have more supplier options, they would be a better option than this company.

DO NOT CONTRACT COSMOCABLE DO NOT CONTRACT COSMOCABLE DO NOT CONTRACT COSMOCABLE Horrible experience with cosmocable like this here the same in Guadalupe Victoria Durango. Garza Limón is a robbery, what they are doing with their clients, they have their system saturated and they continue to take clients, we have complained for years and they never respond to any complaint, their most common response is that they are already fixing it or that a server is wrong, WHAT IT HAPPENS THAT GARZA LIMON DOES NOT WANT TO UPDATE THEIR INFRASTRUCTURE, AND KEEP STEALING AND ENRICHING THEIR CUSTOMERS. THAT UNDER THIS COMPANY HAS ARRIVED IF WE CAN CALL YOU THAT. THIS SEÑOR GARZA LIMON IS VERY NEEDED. HOW INPROFESSIONAL OF YOUR PART. WHAT WE ARE DOING IS COLLECTING SIGNATURES FROM ALL YOUR CUSTOMERS TO BE ABLE TO REMOVE YOU FROM THIS POWER AND THIS MONOPOLY AND LET THE COMPETITION ENTER FOR US AS CONSUMERS HAVE MORE OPTIONS BY LAW. THE WORST NORMALLY WE ARE WITHOUT SERVICE 2 MONTHS A YEAR IMAGINE WHAT COSMOCABLE STEALS FROM EACH USER PER YEAR AND HAS THE CORDIALITY TO REFUND YOU OR APOLOGIZE FOR THE WHOLE TIME WE ARE WITHOUT SERVICE UNCLEAN I INVITE YOU TO LEAVE THIS COMPANY I WILL SEND YOU VIDEOS AND INTERVIEWS OF ALL THE CUSTOMERS WHO COMPLAIN WITHOUT HAVING ANY SUCCESS. I INVITE YOU TO NO MORE CONTRACT COSMOCABLE DATE FOR YOURSELF ACCOUNT OF THE CURRENT CUSTOMERS OF YOUR SERVICE BEFORE YOU HIRE DO NOT CONTRACT COSMOCABLE DO NOT CONTRACT COSMOCABLE DO NOT CONTRACT COSMOCABLE DO NOT CONTRACT COSMOCABLE

They have many areas of opportunity as a provider due to poor and intermittent service. In my opinion, it is not valid that I justify reporting that they depend on the service that CFE provides. A search for improvements is the most advisable thing, a server independent of the public electricity service, investing in devices that are portable and / or rechargeable and thereby solving their high demand and quality deficit in the service to which they are committed. Article 191 in its sections VII, VIII, IX of the Federal Telecommunications and Radio Broadcasting Law, the consumer has the right to have services provided in accordance with the contracted quality parameters. COSMOCABLE fails to provide services.