Costamed Cancún - 77505 Cancún

3.7/5 based on 8 reviews

Contact Costamed Cancún

Address :

Av. Xpuhil Sur, Lte. 26, Mza. 2, Supermanzana 19 entre Av. Nichupté, Ret. Cráter y, 77505 Cancún, Q.R., Mexico

Phone : 📞 +9989
Website : https://www.costamed.com.mx/hospital/cancun
Categories :
City : Q.R.

Av. Xpuhil Sur, Lte. 26, Mza. 2, Supermanzana 19 entre Av. Nichupté, Ret. Cráter y, 77505 Cancún, Q.R., Mexico
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Belen Pozzi on Google

Este lugar es una vergüenza. Llamé con 3 días de antelación para arreglar la cita. Les pregunté específicamente cuanto se demoraba la entrega y me dijeron que de 24 a 48 hs. Ahora llego, y luego de hacerme esperar 30 minutos afuera del edificio, me dicen que ahora la entrega es de 48 a 72 hs. No me sirve. Pierdo el vuelo gracias al poco profesionalismo de esta gente que primero te dicen una cosa y después otra.
This place is a disgrace. I called 3 days in advance to make the appointment. I asked them specifically how long the delivery would take and they told me 24 to 48 hours. Now I arrive, and after making me wait 30 minutes outside the building, they tell me that now the delivery is 48 to 72 hours. It does not serve me. I lose my flight thanks to the unprofessionalism of these people who first tell you one thing and then another.
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ken smith on Google

Excellent sevice and got my pcr test results in under 24hrs
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David P. on Google

This place SUCKS!. Their phone # does NOT work, they DO NOT respond to emails either. I strongly suggest you find somewhere else for your medical needs.
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Troy Hoffman on Google

Terrible terrible terrible!! Flights missed because these people are unorganized. Do no go to this place . They lie to you and make promises. Staff is lazy and unprofessional. Never Never go here . Do not trust a word they say. They take your money and don’t follow through !!!! Total Rip Off clinic!!!!
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Lauren Maeve on Google

I booked a Covid test here and it was super easy. Appointment was on time and the staff spoke English which was very helpful as my Spanish is very bad. Would definitely recommend.
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Mormodra on Google

Extremely rude reception. The lady wouldn't provide any information and wouldn't give me a time for an appointment. This place should hire someone who actually wants a job doing reception. Its called customer service. Not hate on everyone who wants to spend money so they still have a job.
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Bianca Geissler on Google

Me and my boyfried went to Costamed to get an Covid Antigen test done. We needed a negativ result that is no older then 48 hours upon our arrival in Germany to be able to enter the country. We made an appointment two days prior to the test and filled out all the needed informations. We got tested at 8am in the morning on the day of our departure and got the result an hour later via email in english/spanish! We were so relived! Therefore we can highly recommend Costamed with its professional and friendly english speaking staff. They kept exactly what they promised with the time of reveiving the test result.Thanks a lot, Costamed team Cancun!
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Alexis Gabbay on Google

AVOID AVOID AVOID. Worst experience. Incompetent personnel, we waited 1 hour despite booking an appointment 2 weeks before, they prioritized a group with no appointments. The results were delayed despite being told we would get results sooner. Name on the test was incorrect although I purposely double checked the name on the system. This is unacceptable. No social distancing outside and no communication. Communication was basically horrible, especially at the call center when looking for updates. The personnel hung up on my face and was basically clueless. IF you’re looking to get tested because it’s required by your country, avoid this place, I repeat, avoid this place.

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