Cremación de Mascotas la Fe JAGR - 66477 San Nicolás de los Garza

The attention and service was very professional, we are very grateful for the support they gave us, our Boy was treated with great respect.

Thank you very much super excellent service and 100% highly recommended highly professional all the staff from the moment you communicate to the staff who are good to pick up the pet and train ........... Thank you

They have home delivery, they came here to Apodaca because of the little body: '(very professional and everything. We scheduled the cremation the next day. Excellent attention from Alma: very kind and attentive. They put a plaque and a phrase on the urn. You can be present at the cremation process (which is what we did) and it has no extra cost. It is something valuable because if it is a peace of mind that is necessary in difficult moments: knowing that if they are the ashes of who your pet was. The complete process if you are going to witness it is approximately two hours. And if you ask them to record the process because you don't have that time, the video will last about two minutes as they put your pet in the oven. Not the two hours. If you do not have two hours to dedicate to your pet, then I recommend that you request the video knowing that they will not record the full two hours of the cremation, but only a few minutes. I wish you all a speedy recovery.

Very understanding in those sad moments, prices within what is fair, what I am most grateful is that you are assured and you can see the process of actually making it, right there you see where they put it, take the ashes and empty them, There is no doubt about the work they do. I'm sure my pet is in the box.

I have been trying to contact them for several days, no one responds about the cremation of my pet. They do not have the models of urns that I paid for, and they want to give me others. How can they send ballot catalogs without verifying what they have in stock and what not? Even more so when they order everything in advance.

I want to share that it is the first time that I request a cremation service for my pet (German Shepherd) and it was a very pleasant experience for both me and my wife, to be able to give the last goodbye in a dignified way to our puppy, the The treatment our dog received was of great respect and respect for our pain. On the other hand, they allowed us to observe the entire cremation process, so it was a plus, since we know with certainty that the remains of our pet are found in the urn. Based on our experience, we recommend them in their entirety.

Terrible service, a week ago I contracted the service for my urn kitten with a portrait, today they say that tomorrow they will send someone to put the photo in the vet where I left it 24/7? Professionalism? I DO NOT RECOMMEND THEM

They did not promise the urn on December 31, was rushed us but that was what they promised, we communicate with them and they answered us that could not reach this goal for over-ordering was understandable. For January 4 still had no news and contacts had told us that they were not in charge of that and sent us to someone else, then it turned out that they were not informed that we had to bring home the urn. The they surrendered and were confident that our pet's ashes, but told us missing elements and we delivered that week. Our mistake was paying service there because so far we have not submitted the missing elements, and are communication problems, they send someone else and that person did not know about it. I honestly 1 star for the delay in service, inattention, poor communication and monitoring.