Crowne Plaza Toluca-Lancaster, an IHG Hotel - 52170 Metepec

4.4/5 based on 8 reviews

Contact Crowne Plaza Toluca-Lancaster, an IHG Hotel

Address :

Paseo Tollocan Ote 750 Esq, Av Tecnológico, Madero, 52170 Metepec, Méx., Mexico

Phone : 📞 +777
Website : https://www.ihg.com/crowneplaza/hotels/us/en/metepec/tlucp/hoteldetail%3Fcm_mmc%3DGoogleMaps-_-CP-_-MX-_-TLUCP
Categories :
City : Méx.
Description : Relaxed quarters in a modern hotel with a restaurant & a bar, plus a spa & a fitness room.

Paseo Tollocan Ote 750 Esq, Av Tecnológico, Madero, 52170 Metepec, Méx., Mexico
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Chad on Google

The hotel was very clean and the staff was friendly and very helpful wiith my stay. They made the language barrier easier to deal with when I was at the hotel and offered any assistance they could. The room was very nice and the bed was very comfortable. The lobby and amenities were easily accessible and clean. Keep up the good work.
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Wxyz on Google

The hotel staff offered great welcoming atmosphere throughout the stay. Very well greeted upon arrival and the check in process was pretty good. Offered informative introduction of the adjacent surroundings, provided helpful booking services to the local restaurants, and assisted in guest emergent situations. The hotel has some rennovated interior and spacious room. The room is clean and well equipped with a fridge and safety box, but could help if a microwave oven is available. Food is ok for breakfast. Bar area is small and fairly cozy. The hotel room iis relatively noise free, even if right next to a busy traffic. Over all, an enjoyable stay.
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bill50 on Google

When I first arrived the doorman was extremely friendly and helpful. Check in was fast and easy which after a 4 hour car ride was much appreciated. Dinner service was excellent. The staff was extremely attentive. The room was very nice and clean. The work out area had plenty of options. Breakfast buffet had many options as well and was a great value.
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jarosmar on Google

Had to stay for a few dates while moving out from my home, along with having my daughter attending her virtual classes during this pandemic. I fully enjoyed my stay since there was plenty of room for my daughter virtual classes (including a dance class) due the fully-equipped desk and spacious areas while I finished my business with my previous landlord. All of us enjoyed the quality of the meals at the restaurant and room service. Sopa de Tortilla is really deliciuos!. I fully recommend this hotel.
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Chris31269 on Google

All rooms have noisy AC, you dont hear your TV once its on. Sleeping is immpossible with AC on, probably with ear plugs, in a Crown Plaza really. Without AC room is to warm to sleep. Staff at receiption take 30min. to add an company adress to my bill, before giving up. Got an email later with added adress at the bill. American Breakfast not tasty at all, bacon not eatable.
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Brown2021 on Google

First time staying at hotel in Toluca Mexico. Initially had reservations due to language barrier. To my surprise everyone spoke English and was able to accommodate my needs. The rooms were exceptionally clean everyday and hospitality was excellent. The hotel restaurant food was great as well. I would definitely stay here again when I return to this city for business.
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Estefanía de Loera on Google

It’s nice just the gym is a little, and the service room is slow. But the room have all
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CAP21Mia on Google

The Staff is great. They try hard and get it done. Jose the valet / luggages man is fantastic. Jesus and the others in the restaurant are very friendly. They have made my stay more pleasant

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