D'europe juriquilla - 76230 Juriquilla

It took them 2 months to tell me that the furniture I bought was no longer in stock and that their supplier was no longer making it so I went back to the store and exchanged it for others and had to pay the freight. I will not buy in D'Europe again, I do not know when Liverpool or Palacio de Hierro were believed.

Buenas tardes!!! 35 days have passed since I did what they asked me to send an email requesting my money, and there is no response !!! Give me my money back please !!!! Update February 25, 2021 !!! I bought an armchair on November 16, 2020 and it never arrived, today I started the return process which takes 45 to 60 days according to what they told me by phone, no way to wait, very bad experience, first and only purchase in life, greetings

I was very happy when I bought 2 armchairs, the lady told me that it reached the most in a month due to the pandemic, I have been 3 months and there is no response to anything, it does not arrive, the people from Mexico comment that the provider does not supply them. We do not have a room, I have already canceled but there is no response. How sad to go through a situation like this. Unfortunately they already leave you or rather you lose the desire to buy there again

Terrible service! I bought an armchair that they told me that if I chose it would take 30 days (with everything and Covid), on the ticket it says 50 and already 100 days. I mark to cancel at the store and the lady says that they cannot call me from an area in approximately 3 days, there is no direct telephone line. It cannot be that they do not have a quick answer at least in this after such a long delay ...

Terrible the store: 1. The saleswoman tells you that they deliver in 15 days. 2. The ticket says 10 days of delivery (tentative). 3. The brochure (terms) says up to 60 days. They passed and did not deliver. 4. In this store they do not solve you, you have to communicate to Mexico. 5. To cancel purchase, they ask you for your ID, account statement and send by mail. Then you have to convince them that you bought it.

THE WORST PLACE TO SHOP; THE FURNITURE DOES NOT ARRIVE AND WHEN AFTER A THREE-MONTH WAIT YOU ASK FOR YOUR MONEY BACK, THEY THREATEN YOU WITH CHARGING A 15% SURCHARGE WHEN THE TOTAL RESPONSIBILITY IS THEIRS. BEFORE YOU BUY, CHECK THE FACEBOOK PAGE AND YOU WILL SEE WHAT OTHER CUSTOMERS HAVE HAD TO PASS TO GET THEIR FURNITURE

Terrible, terrible shopping experience, 6 weeks to deliver, they deliver a product with differences in tone, I return it, they take it away and it takes another 5 weeks to bring the new one and it arrives damaged. After almost 2 weeks they have not resolved and on the phone they do not give any type of follow-up!

what. Ji. Lan women work (Style that doesn't like to take responsibility) They did not tell me the delivery date and asked when I would like to receive it. Of course, it did not come on the date stated after 10 days. When I protested, I got a call from the head office and proudly said that I had no other option to wait for another week. Then I bought the display product, so I asked him to deliver it by tomorrow. But as a consumer, why do I have to sign? I went to sign autographs at 11 o'clock the next day. Tell the head office to wait for approval not to be granted. He called at 3 o'clock and told me to come back to sign again that the approval was rejected. Ask them to hire an unauthorized person they know is not coming. Arrived at 5pm without permission The autograph must be done right before the unauthorized person departs. 5:40 I signed and now send it If you buy an exhibited product, you should get 2000 pesos back, which is given as points. I think I'm going to get cancer again. Para que existe el proceso? Para cliente? No creo! Por su proceso tuvimos que estar todo el dia Para firmar en una hoja hasta final ¡Que Burocracia!