D'europe Muebles - 56250 Santiago Cuautlalpan

It is a large place to meet all the needs that one as a customer expects and more services the environment to enter is dynamic and cutting edge with its small details but we go everywhere open something in which disagreement in my case is for the distribution of Furniture of different categories that are not easy to recognize when walking inside

They take a long time to finish the sale of the product that you already decided to buy, they delay more in delivering it to you if you are going to take it at that moment. Now that it is their magic week they have discount after discount and they do not charge the VAT but they do not really apply all the discounts, if you do your accounts in detail you will see that they do not discount everything that the label says they have as a percentage of discount.

It is sad to comment that I have a mega BAD experience with this store, I bought a dining room with 1 bench and 6 chairs on September 12 of this year, I had a meeting the following Saturday and they promised me that on Tuesday of that week they would deliver the dining room and the bench (the chairs would take from 10 to 15 business days) Anyway, since I had no space, I immediately got rid of my dining room, waiting for the new one ? and it did not arrive, I tried to contact customer service and nothing ... 45 minutes on the line listening to their music, when they finally answered me, they said let me! I'm going to check your order and they hung up on me ?. The dining room arrived 3 weeks later, it turns out that on Saturday the 17th I received a ms. that they are going to deliver the bank to me on Sunday (and to my bad luck I was out of the CD), the delivery coordinator communicated with me on Sunday and I told him that I am away but that my neighbor can receive it ... and it turns out that they cannot leave it because they need the purchase contract and an identification of who bought it, when asking when they will make the delivery again and obviously asking about the chairs, the very unconscious hangs up the call ??I'm going to the Texcoco large patio store and neither the saleswoman nor the manager wanted to show their faces, to ask for my return (obviously I am going to sue PROFECO) BECAUSE IT IS NOT FAIR THAT THEY SELL WITHOUT HAVING THE FURNITURE AND RETRIEVE THE CUSTOMERS MONEY ? order 441793 TP 12511

It has been a very bad experience, I never imagined that they were so informal. I made my cash purchase on November 20 and to date I have not received it. They do not answer the customer service phone and the store phone does not exist ... When they leave a message on Facebook they comment that "they received my information successfully, that in less than 72 hours an executive will answer my case and that please do not reply to the message "... I should have read the reviews before buying, I do not recommend it and hope to get my money back. Folio at branch: TP12840, requested folio 457227.

Disgusting store !! They take months to deliver !! Nobody gives you a solution and you have no choice but to wait until they want to take your furniture, never buy there !! Avoid headaches

I do not recommend buying furniture in this factory. They are liars. They will not traller furniture on the date they say. I wait 2 months. My friend since the end of September. They do not answer by phone, by mail either. And you can't do anything.

Bad decision when buying in this store, since January I bought a bedroom and it is the date that has not arrived, we call and they say that the delivery area will be communicated, you wait for the call and they communicate about a week later, they gave us a delivery date and they did not arrive. Do not really waste your time in this store, no matter how good their products look, they are totally irresponsible. Zero recommend it. ???

It has very nice furniture but they are very large and somewhat ostentatious and their cost is somewhat high