D'Galeri Enrique Bricker - Bosque de las Palmas

Well ... For starters I went just to perform some highlights (illuminations). For any experienced stylist it is an easy task. Then I explain to the young woman that my hair usually lightens very quickly because (my natural base is dark blond) to which she replies that she is taking time. He goes to the back near where the washes are to talk with other colleagues and laughs I see her with her cell phone in hand. I ask another young woman to please check my hair and when she checks me she makes a surprised gesture (I couldn't see what was happening because the hair was wrapped in aluminum foil). Young Roxana is coming, she starts washing my head, she puts me several products. Can't you explain what is happening and I ask you something happens? Why do you apply so much product to me? and she only says: that the mechitas were "Slightly" clearer. When I go to the mirror and look at my hair they were white !! "Literally" discolored my hair at bone level 7 there is no way to prevent the hair from completely breaking out because of the excess time. Galeri, you need a professional and more responsible staff.

Do not go to this place !!!! If you value your hair ... Do not go to this place !!!! I repeat ... DO NOT GO They clearly didn't go to school and they don't know the difference between cutting me 2 cms ... They end up cutting you between 7 and 8 cms. They don't understand the difference between straight cut and V cut. Peeeesimoooo Too bad to cry from the nefarious of its employees ... They don't show their faces and don't solve the situation.

Today, I had a terrible experience with this branch, the cut they made me was the opposite of what I asked for, they cut me 7-8 cm when I only asked for 2 cm, they cut my hair straight when I asked for it in the form of V, sincerely at first I was very sorry to complain about the lady who cut my hair, but then my relatives saw me and agreed that they left my hair super bad. I went back and complained, and the manager spoke to the owner and clearly they wanted me to cut it again to "fix it" when they had already cut it too much, I honestly didn't care about my comment and they gave me a solution that only they It suited. APPALLING.

On 02/16/2020, I accompanied my girlfriend to cut her hair, but we had a problem since the person who attended to her cut her off more than agreed and without form. When we spoke with the manager to tell him about our case, he did not give us a reasonable solution for the bad service, apart from that he started to discuss with us. Bad service and bad experience.