DAEWOO ELECTRONICS AUTHORIZED SERVICE CENTER - 03020 Ciudad de México
3.5/5
★
based on 8 reviews
About DAEWOO ELECTRONICS AUTHORIZED SERVICE CENTER
Si tienes dudas o necesitas ayuda llama a
CDMX y área Metropolitana: 55 1165 8118
Del Interior de la República: 800 200 2882
Contact DAEWOO ELECTRONICS AUTHORIZED SERVICE CENTER
| Address : | Xola 1056, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +888 |
| Website : | http://www.daewoo-electronics.com.mx/ |
| Categories : | |
| City : | CDMX |
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Victor Justo on Google
★ ★ ★ ★ ★ Excelente servicio, sin embargo, los técnicos que envían son externos y no te emiten garantía con la marca sino son ellos directamente
 Excellent service, however, the technicians who send are external and they do not issue a guarantee with the brand but they are directly
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Daniel Ayala on Google
★ ★ ★ ★ ★ Es un lugar donde de entrada la atención es excelente y profesional, porque lleve un horno microondas, que en casa estaba fallando la parte digital porque se trabó y cuando llegue al centro de servicio funcionó perfectamente el Sr que me atendió, me explicó que tal vez fue una variación de voltaje y solo era resetearse y fue lo que paso. Si ubiera ido a otro lugar no me ubieran explicado, lo detuviesen y me indicarían que lo dejara para revisión y me cobrarían por no haberle hecho nada. Sin embargo el Sr. me indicó y coloco agua para demostrarme que funcionaba correctamente fue honesto y muy amable eso se agradece, bien por ese centro. Gracias.
It is a place where from the beginning the service is excellent and professional, because I have a microwave oven, that at home the digital part was failing because it got stuck and when I got to the service center it worked perfectly, the man who attended me, explained to me that perhaps it was a voltage variation and it was just resetting and that's what happened. If he had gone to another place, they would not explain it to me, they would stop him and they would tell me to leave it for review and they would charge me for not having done anything to him. However, Mr. indicated and put water to show me that it was working correctly, he was honest and very kind that is appreciated, well for that center. Thank you.
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Paula Téllez Pavón on Google
★ ★ ★ ★ ★ Pésimo servicio, para nada recomendado, ni siquiera tienen la educación como para brindarte una cita, a la señora que me atendió le comenté lo mucho que me urgía el servicio y lo único que hizo fue ponerme pretextos, quería estar segura que este servicio era autorizado por Daewoo, y de solo escuchar como le hablan a un cliente no se puede esperar más de qué harán con tus equipos. Trabajen con sus colaboradores porque no están haciendo nada bueno para hacer que su negocio sea eficiente.
Terrible service, not recommended at all, they don't even have the education to give you an appointment, I told the lady who attended me how much the service was urgent and all she did was make excuses for me, I wanted to be sure that this service was authorized by Daewoo, and just listening to how they talk to a customer can not wait more than what they will do with your equipment. Work with your employees because they are not doing any good to make your business efficient.
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Victoria Bahena on Google
★ ★ ★ ★ ★ Pues no me hicieron el servicio por qué me faltaba una hoja
Y ahora tuve que levantar otro reporte. Para que me hagan válida la garantía
Pues haber cuando mandan al técnico otra vez ?
Well, they didn't do the service, why was I missing a sheet?
And now I had to file another report. For the guarantee to be valid
Well, when they send the technician again ?
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Monica Sanchez on Google
★ ★ ★ ★ ★ Del call center me. Enviaron a este lugar todo fue via WhatsApp jamás me enviaron el apartado donde dice que no cubre mi garantía las piezas son peor que chinas la lavadora costo 26,000 y la atención nefasta jamas me dijeron con quien hablaba no resolvieron lo que pedí no saben leer, jamas espero volver a tener contacto con alguien de ellos son nefastos en cuanto la servicio simplemente mi experiencia fue pésima
From the call center me. They sent to this place everything was via WhatsApp they never sent me the section where it says that my warranty does not cover the parts are worse than Chinese the washing machine cost 26,000 and the disastrous attention they never told me with whom I was speaking they did not solve what I asked they do not know how to read, they never I hope to have contact with someone of them again they are disastrous in terms of the service simply my experience was terrible
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#QUE SIGA LA MUSICA Records on Google
★ ★ ★ ★ ★ En general la atención de el lugar es buena, regularmente no hay gente, y antes estaban como centro de atención de otra marca, (Daewoo), no se por que dejaron de manejar logotipos, pero su experiencia es bueno en la reparación, por la zona creo que encontraras lo que buscas
Felicidades por su atención
In general, the care of the place is good, regularly there are no people, and before they were the center of attention of another brand, (Daewoo), I do not know why they stopped handling logos, but their experience is good in the repair, for the zone I think you will find what you are looking for
Congratulations on your attention
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FridamenosDiego DesignLab on Google
★ ★ ★ ★ ★ Tuve terrible experiencia, llegaron los técnicos, uno de nombre Alejandro, checaron mi refri y resulto tener un problema con el ventilador y se tenía que cambiar, por lo cual el costo que me dieron era de 2,200, un precio completamente fuera de lugar, ya que los ventiladores tan pequeños tiene un costo de $150 pesos maximo, mas de un refri tan pequeño como el mío, entonces me negue a pagarles y les dije que les daba respuesta al día siguiente. Y este par de técnicos lo que hicieron fue demasiado bajo, me dejaron sin conectar los cables del ventilador para que OBVIAMENTE AL DÍA SIGUIENTE ME VIERA EN LA NECESIDAD DE CONTRATARLES. Me marcaron obviamente por la mañana, primero un supuesto supervisor para ver si todo bien, le dije que el precio estaba exagerado y me ofrecio hacerlo por 1,800, me volví a negar. Por la tarde le mande un mensaje a Alejandro diciendole que tal vez por error dejaron los cables mal conectados porque de plano mi refri ya no funcionaba nada, me dijo que no fue así, le pedí que regresará por favor a checar porque me daban en la torre al no tener refri, me dijo que sí, obviamente no volvio. En mi necesidad, abrí el refri y confirme como DEJARON LOS CABLES SIN CONECTAR. ESTA GENTE SABE HACER SI TRABAJO ESO NO ME QUEDA DUDA, PERO NO SON HONESTOS, LOS PRECIOS SON ELEVADISIMOS Y MAS SI UDS VIVEN UN PROBLEMA POR PRIMERA VEZ Y NO SABEN DE COSTOS DE REFACCIONES, LES RECOMIENDO QUE LES DIGAN EL PROBLEMA Y UDS BUSQUEN LA PIEZA Y VEAN EN TODO MOMENTO CUANDO METEN MANO A SUS APARATOS, PORQUE ME PARECE DE MUY MAL GUSTO EL ABUSO DE ESTA GENTE Y MAS QUE SEA UN SUPUESTO DISTRIBUIDOR AUTORIZADO O QUIEN REPRESENTA A LA MISMA MARCA. ACUDAN CON OTROS TECNICOS, ESTA GENTE NO MERECE SE LES DE TRABAJO. Adjunto la imagen que prueba como dejaron el ventilador.
I had a terrible experience, the technicians arrived, one named Alejandro, they checked my fridge and I had a problem with the fan and it had to be changed, for which the cost they gave me was 2,200, a price completely out of place, since That the fans are so small has a cost of $ 150 pesos maximum, more than a fridge as small as mine, so I refused to pay them and told them that I would give them an answer the next day. And this pair of technicians what they did was too low, they left me without connecting the fan cables so that OBVIOUSLY THE NEXT DAY I SEE ME IN THE NEED TO HIRE THEM. I was obviously marked in the morning, first a supposed supervisor to see if everything was ok, I told him that the price was exaggerated and he offered to do it for 1,800, I refused again. In the afternoon I sent a message to Alejandro saying that maybe by mistake they left the cables wrongly connected because flat out my fridge was no longer working, he told me that it was not so, I asked him to please come back to check because they gave me in the tower having no fridge, he said yes, obviously he did not return. In my need, I opened the fridge and confirmed how the CABLES WERE LEFT CONNECTED. THIS PEOPLE KNOW HOW TO DO IF I WORK, I DO NOT DOUBT IT, BUT THEY ARE NOT HONEST, THE PRICES ARE HIGHLY HIGH AND MORE IF YOU ARE LIVING A PROBLEM FOR THE FIRST TIME AND DO NOT KNOW ABOUT COSTS OF SPARE PARTS, I RECOMMEND THAT YOU TELL THEM THE PROBLEM AND YOU LOOK FOR IT PIECE AND SEE AT ALL TIMES WHEN THEY GET HAND ON THEIR APPARATUSES, BECAUSE THE ABUSE OF THIS PEOPLE SEEMS TO ME VERY BAD AND MORE THAN THAT IT IS A SUPPOSED AUTHORIZED DISTRIBUTOR OR WHO REPRESENTS THE SAME BRAND. THEY GO WITH OTHER TECHNICIANS, THIS PEOPLE DOES NOT DESERVE TO WORK THEM. I attach the image that proves how they left the fan.
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Raúl Jiménez on Google
★ ★ ★ ★ ★ No , los encontré, como que le tienen miedo a gastar en un buen anuncio
No, I found them, like they are afraid to spend money on a good ad
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