Dai Alarmas - 44520 Guadalajara

Your application crashes a lot. You have to make two or three calls to solve something. Very friendly, but they need to improve their systems, especially because they require a lot of timely payment.

I do not recommend it at all .... Find another system. Currently I operate your system in 3 different places and their sections are well current. Boards are mysteriously damaged when their installers change them. and each cost at $ 5,500 Better find another provider.

Not only is it terrible service, but irresponsible. DAI installed the alarm system in my house. Now that I ask for maintenance, they tell me that they "can not find my customer number" even though I give them with invoices from the company. And they tell me that if that number is not registered with them, they can not give me service. They do not even ask for an invoice scan or anything to try to clarify. Avoid them! On your answer: Do not try to confuse. You are conditioning a service. And it has implications for the safety of people and their families. I explained to them when I called them that thieves had entered my house and that there was a failure in the system. I also said that I do not have monitoring service. And they simply sent me for a tube, with "is not registered" evidently, when requesting the service I did not expect it to be free, but I never imagined their tricks to force to have monitoring service. There is still more that should be known by possible clients: today I requested a review service from another company and they tell me that they can not, because DAI puts a password and without that key they can not make adjustments or adjustments. They condition a service that can be life or death !!! That is criminal.

NOT RECOMMENDING DAI. They sell the most expensive alarms and they are analogous, which means that they do not work if your telephone line and the internet are fiber optic. I paid the monitoring annuity and the second month they switched me to fiber optics. I was calling DAI and about two months later they sent me a technician who told me that I had to buy an IP device that cost 3 thousand pesos. I called to order it and they told me they do not have it, that they were going to send it to the United States and that I had to deposit the money in advance. I asked them to give me the IP data because I was going to go to the United States in those days. They never gave me any information, they told me that they would call me later, I called again many times and they never solved anything for me. This is how the year I paid for monitoring has gone and I did not receive the service or solution to my problem.

Excellent service with first-rate facilities

They never answer the number to report emergencies

Terrible service, years ago it was very good and they provided good service but now they are only looking to sell their products instead of maintaining the ones that we already have installed, 6 years ago I installed an electric fence and they always charged me the monitoring even knowing that The fence did not work because when I requested that they come to the maintenance, they always wanted to change the entire fence that because the one I had was no longer useful and they wanted to charge me more than 20,000 pesos, being that I looked for another service and left it working very well with just 4,000 pesos

Terrible service at the office windows, the one who attends me did not even get up