Das Weltauto Murcia Motors - 54840 Cuautitlán Izcalli

Good attention while you rate them well, but you begin to give your opinion regarding how they performed the service to your car, the attitude changes, the levels do not fill them well, the car is not washed well and details of that type.

Bad experience buying a car the first time, they only gave me long because I had no credit history. And in the end, the solution they gave me could have been mentioned to me from the beginning, and more because of the lack of credit history, so they wouldn't have made me lose a little more than a month, simply waiting for it to be approved. In the end, they sold the car they wanted and never mentioned that the section lasts only three days. So, since it had already been sold and the person who took my case did not tell me directly until I went back to the branch, and that person had already made the quote with another car, arguing that there was no problem since the value / The amount was the same and when it was invoiced it would be done with the car that I chose, but this person (the one who attended me) already knew that the car that I had set aside and for which I was interested was in deals and he didn't tell me, just so as not to lose his commission, I suppose. It only made me lose more time, the impression that this person gave me from that moment was that he wanted to sell me what he wanted or liked or what seemed right to him. But then where was my decision? That not one as CLIENT DECIDES WITH WHICH TO DEBT? By the way, for those who are going to buy a car for the first time, and who do not have a credit history and want a new or new one, if they give their section but regret it, their money will be returned to them in 15 days or a little more. . At least I want to believe that if they are going to tell them, but in case they omit that small part, I am already warning them. And from the beginning, ask for a quick alternative if you don't have a blessed credit history. I recommend the place? Definitely not. I thought that all places would be like this but I was surprised that there are other dealerships that REALLY DO WANT TO SELL, like where I got my car, and that give you quick solutions, THEY ARE NOT PLAYING WITH THE TIME OF PEOPLE.

Poor service does not support Das Weltauto the guarantee that it should have semi new, they can tell you one thing about the car and when they deliver it they come out with deficiencies and paper problems

I do not recommend it, I bought a pre-owned car and it came out with many details, especially in the clutch, for a 10 thousand kilometer car it was already very worn. The bad thing is that because they are a "wear" part they give a lot of roll and do not make a valid guarantee. The after sales service is ASCO, they wash their hands and the seller was very unprofessional, he even got upset because I didn't want to sign the contract without reading it. They don't sell used cars in good condition, my overall experience was bad.

Really disappointed in what should be the greatest virtue of buying a car with the brand of Das Welt Seat since if they check 114 points of the car to deliver it to you in safe conditions, the one they gave me was missing almost 2 liters of engine oil regardless of what I believe that for more than 30k kilometers. And the worst thing is its specialized technical service does not tell the seller anything so that he can tell the customer that the car is without oil and that he put it because he did not want to invest when changing it car

My car was defective, first an issue with the air damper servomotor I had to enter warranty service 3 times for the same issue, secondly the upholstery of a seat began to wrinkle they had to change it too, thirdly to be a car new had many annoying body sounds that according to fixed and left worse and waited 3 months for that warranty to be lost and they no longer paid attention to me, fourth the ignition coil also failed and they did not want to be held responsible for any pretext, escalate my case with VW Puebla and it was the same, they ignored me and just put me off. The after-sales service is terrible, there may be people who have another opinion but surely there are many people who have bad experiences with the brand and the agency. For this reason, I would never stop there again in my life, the only benefit is that they have the verification center out there, I do not see another good thing.

Terrible service, I would never recommend it. Trust me, it was the worst decision I made to entrust my time and money to this agency. My car had many failures from the beginning, and until today, 7 months later, I have not been able to fulfill everything promised, you try to talk to the bosses so that they can solve the things that the sellers do wrong and not even with them you can get there an agreement. Don't buy a car here, invest your money in someone who values ​​it. Really go to another zero recommended agency.