Delegación Regional Poniente del ISSSTE - 11850 Ciudad de México

Excellent service in this Parque Lira office, I went to Miguel Noreña 28, central offices and from the beginning I had a bad experience, the person who is giving "reports" does not have the slightest experience, he sent me to Ponciano Arriaga to see my matter, being that the attention of that office, they give it in Miguel Noreña. It was at the Parque Lira office where they took the time to see my matter and give me the correct information, thank you for the time and service you gave me

Great. I arrived before my appointment, fast service and friendly all the workers. From the comments here, I was already predisposed to bad attention, but it wasn't.

The word nefarious is too short for them. My father passed away in early December. To this day my mother has not yet been able to complete the pension process. They are round and round and each round is a new appointment in a month and another set of copies and you were previously misinformed and more copies please and much apology but no solution. There are really people out of work who would make you want twice as much as you. I feel a huge pity for all the older adults who have to come to do a paperwork in this place full of bureaucracy and employees so little empathic and / or inept.

Excellent afternoon I attended a few days ago since my curp number appears to me as wrong, so he asks me to go to my subdelegation which I attended and unfortunately they treated me badly as if I were a stupid person they told me that I had to get the new one again CURP and they asked me to return once this process was done, unfortunately the attention of the people or in their case of the ladies on the second floor is incredible, but unfortunately I have to go through the process again and return to be treated in a lousy

Bad attention from the staff, from the lady who is in initial care to the lady from module 6 of the pension area where they sent me, they speak to you in a despotic and arrogant way, and they also do not know how to do their work and the laws that protect the procedures that one is going to apply for. Whenever I've been there, if they don't miss their garnachas and they spend their time eating and talking about it, the day goes by, the salary that the issste pays them is too big for them because they just want to spend their time gobbling and chatting, lazy and rude What are they. I think there should also be more supervision of the bosses, because whenever I have gone there is no authority, I have wanted to go and file my complaint with Gabriela, who is the head of pensions, and I never find her. Or at least that's what his employees tell me that he's never there, maybe it's also that they don't want someone to come by to make the respective complaints.

Terrible service, they are all a bunch of good-for-nothing jerks, they hide behind covis, they say not to work, the preferred answer is NO and the police at the entrance give you buts for everything. In theory they should open at 8 am but until 8:30 am they receive you, the older adults who are standing outside waiting for the fat ones to arrive with their breakfast are worth it ???? horror! I wish so much bureaucracy would disappear. Blessings.

After a few attempts, I managed to communicate to make an appointment, they attended me on the scheduled day and time, if you bring all the documents that they request, you have no problem carrying out the procedures. At least the people who attended me were attentive and resolved all my doubts.