Delphinus Playa Mujeres - 77400 Cancún

Professional and efficient... the Dolphins actually seemed excited for the show. Photos are pricey....

Dolphins are beautiful, trainers are very nice but they don’t tell you in advance the price of the pictures. We are the small family of 3 people. On top of paying $390 for swimming with dolphins which is completely understandable they offer you pictures for $441 all and $270 for 12 pictures you can pick from. Or just one picture for $40. I think it’s insane to pay over$800 for one hour of fun no matter how much money you have. I asked multiple times before we did it how much pictures cost and they told me not to worry about it. Very very frustrating...

This business is located right off the beach near Playa Dreams Resort. It is actually directly in front of the kid-friendly resort. There is a pier area where the dolphins are housed/live. The trainers bring in groups to do tricks with dolphins, swim with them, pet them, feed them, and most importantly have the dolphins push them in the water. There are lots of photo opportunities from the beach or there is a photographer onsite ready to snap pictures of these fun moments.

Very nice experience to touch a tranquil dolphin in the sea water. Our was a 35 years old male over 10 feet long loving us and the fish after each exercise. The area and premises are very good ( simply perfect and new). Beach available for relax. Park after main entrance and thy Wil get you on a golf cart.

It was a great experience! We bought supreme package what was little bit more expensive for 4 people then group packages. But we spent an amazing 1 hour with 4 ? ? ? ?! We got a hug, kisses, dancing, pushing, swimming with all of them! Just be ready that this is not cheap, and you can't bring your phone, cameras, nothing. You have to buy photos packages what is $290-404. It's a wonderful time with dolphins ? ❤️ Thank you!

I like that place. Was here a month ago. Friendly stuff. I had a great experience with my wife and 2 years old son. Be ready that it’s not cheap amusement. With small baby it was enough group pass but if you want to spend all the time with dolphin and don’t want to split your time with 8 more persons, you need to take personal or couple pass. Otherwise I’m session of 40 minutes you’ll get just 4 min of contact. Also if you want to get photos for you memories it will cost $40 per photo or $200 for 10 pics

Nightmare!! We were guests at Dreams Playa Mujeres resort and had taken a boat ride (the children and a few teens got very sick) had to get captain to do an emergency arrival on the dock right in front of our hotel and while docking to rush kids off the boat 2 of their employees one a Male employee which refused to give name along with Isabel Zavala Avila (Delphinus employee) literally untied the boat and pushed my 9 year old daughter off the dock as they “claimed it was private property” and we needed to pay him cash to allow us to get kids to safety. The male employee of Delphinus pushed us away cashing my daughter to fall. We understood that it was their dock for their “locked up dolphins” but we begged as we had to get kids off the boat to bring them up to the rooms to hydrate. The point is as we begged to help, he continued to push my children off. We had to file a police report and will have the corporation investigate. Besides the company making lots of money $89 per person. They are very cruel to the dolphins as I got to take several pictures as they wanted me to delete the pictures. It is very clear that they are not trained nor have any kindness to help in case of an emergency. Regardless of who owned the pier / dock pushing a child off is something that no parent should watch. The management at Delphinus refused to give me the coward employee name. He hid the last few days of our stay here as I looked for him. Such a shame that all the company does is make money $$& and zero respect for the guests or humans. All of the footage was sent to the US Embassy along with the Mexican Embassy and news Media.

The trainer and staff are super nice! This was an amazing experience! The dolphins were the nicest staff of all, super loving and playful!!