dentalia Chihuahua Fashion Mall - 31236 Chihuahua

The truth is terrible, I was in enormous pain, and they did not even do anything to calm the pain, they did not want to treat me, I was not asking for free

I have had experience with two of the doctors, the experience with the doctor whose name I don't remember was very bad, the experience with Dr. Rodrigo Martínez, has been very good. The treatment is very friendly by all the staff, what lies in my disagreement is that they do not allow you to choose the doctor they will assign you or have references from them in the clinic. In my case, I did not feel confident with the doctor assigned to me, in the first resin that I was going to place, even being anesthetized, the process hurt a lot, since I tried to place something 4 times what they call it a staple and threatened me " if you do not relax I will not be able to cover the decay ", then in the process in which I drilled the tooth, I let him know and he told me that I could not continue with the process like this, that I would have to get a cure that had a cost extra and should return later. I told him to continue the process, and after he refused he gave me the cure, even without my consent and that was the end of the consultation. I let him know my disagreement about having done actions without my permission and asked for a change of doctor. The coordinator talked to me and the doctor to find out what happened and concluded that the problem was that the anesthesia had not been correctly applied according to my nervous system and healing was something I did not need. He offered to treat me himself, not to charge the extra cost and although I had to spend almost a week with the teeth drilled without filling, it was worth the change of doctor.

If it weren't for the receptionist who is believed to be from the Dentalia clinic's advice they would have 5 stars. Malacarienta, despot, bitter, does not know how to serve customers, because of something to have happened to be such a margarita (bitter)

Terrible service for whatever, they don't answer, they don't make appointments, they don't follow up on your file. Total disappointment to the branch, where I attended in Mexico City was excellent dentalia. A shame .

Appointments are never available. what a pity. pay the annual membership and when I need a consultation it takes you up to 14 to 21 days to appear open dates for attention. They started my attention with cleanliness, followed by a few amalgams. 15 days later one of them fell off and I had to go to another dentist because he was out of town. Now that I need to take care of the other amalgam that fell out, I will definitely have to find another dentist to replace it.

The place is very good, everything is new and the doctors are very attentive and clean everything, I put 3 because the lady at the reception flat needs to change her modes, she is very aggressive and yells at you if you ask something, I thought she had a bad day and I left it To pass but the last straw was when I took my mother from the third age and treated her badly, that is, a person like that should not be at the reception, since just because I already paid for all the treatment if not we will not return. Well, now the problem is that they do not have doctors and they give you appointments until July ... no, what good is paying for dental insurance if we cannot use it ...

Terrible service. The dirty waiting room. Broken armchairs and garbage in sight. 21 calls and I had to go to schedule so that they are put in the cell phone. I requested a clinical summary and I better get out of here. Lousy and very expensive service. I wish medical insurance would read all these bad comments, from the place.

Prepare well in advance if you want to have a date here as they are always full. Nobody is picking up the phone. Water with the procedures that tell you that you better need to ask for a second evaluation since apparently they only want to take money from people with things that you really do not need.