DESAZOLVE DE TRAMPAS DE GRASA - 03810 Ciudad de México

3.5/5 based on 8 reviews

Contact DESAZOLVE DE TRAMPAS DE GRASA

Address :

Filadelfia 132, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico

Phone : 📞 +99
Website : http://desazolvedetrampasdegrasa.com.mx/
Categories :
City : CDMX

Filadelfia 132, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico
A
ANA PAULA MEDRANO on Google

Excelente atencion y respuesta rapida, me gusto mucho su servicio de 24 horas, un 10¡, entregan papeles para salubridad, muchas gracias¡
Excellent attention and quick response, I really liked your 24 hour service, a 10, they deliver papers for health, thank you very much!
B
BRENDA LAZARO on Google

Buen servicio, quede conforme con la limpieza, gracias
Good service, be satisfied with the cleanliness, thanks
C
Cecilia X on Google

Pésimo servicio por whatsapp les pregunté si era posible que sólo recolectaran el residuo de una trampa de grasa y en vez de decirme que eso no se podía sólo me contestaron en forma de burla que buscara otro servicio que se adecuara a mis necesidades. Con un simple "no se puede, el servicio es completo" basta. Y como dicen varios comentarios de aquí, también me bloquearon. En verdad no se porque gente tan nefasta está encargada del servicio a cliente. Y más risa da cuando te encuentras que no eres la única persona a la que le sucede lo mismo y que aparte no les da pena contestar nefastamente a las opiniones de usuarios de google. Espero su respuesta tan amable para reírme un rato (: PD. Les daría "0" estrellas pero no se puedeo ACTUALIZANDO MI RESEÑA: Pongo los screenshots de la conversación para que puedan confirmar que lo que yo preguntaba era si se PODIA sólo recolectar, de no ser así iba a contratar todo el servicio (el cual ya contrate con otra empresa que si me explicó el manejo del mismo). Nunca me referí en mal modo a mis empleados Y tampoco dije que queria comprar papeles ni tampoco algo "baratito" Ah y tampoco se de donde saca que soy hombre haciéndome pasar por alguien más jajajajajajajajajajaja Que risa ?
Terrible service by whatsapp I asked them if it was possible that they would only collect the residue of a grease trap and instead of telling me that this could not be done, they only answered me in the form of a mockery to find another service that would suit my needs. With a simple "you can not, the service is complete" is enough. And as several comments on here say, they also blocked me. I really don't know why such nefarious people are in charge of customer service. And it makes you laugh more when you find that you are not the only person to whom the same thing happens and that apart they do not feel sorry for answering the opinions of Google users. I wait for your kind answer to laugh for a while (: P.S. I would give them "0" stars but I can't UPDATING MY REVIEW: I put the screenshots of the conversation so that they can confirm that what I was asking was if it COULD only be collected, if not, I was going to contract the entire service (which I already contracted with another company that did explain how to handle it). I never referred in a bad way to my employees And I didn't say that I wanted to buy papers or something "cheap" either. Oh and I don't know where it comes from that I'm a man pretending to be someone else hahahahahahahahahahaha How funny ?
P
PAMELA MORA on Google

Muy buen servicio, desde la atencion telefonica hasta los tecnicos que hacen el servicio, me orientaron por un requerimiento que teniamos lo mejor es que entregan documentos que amparan el servicio, mis felicitaciones a su empresa sigan asi excelente dia¡
Very good service, from the telephone attention to the technicians who do the service, they guided me through a requirement that we had, the best thing is that they deliver documents that protect the service, my congratulations to your company, keep it up, excellent day!
O
Oliva Jaimes on Google

Pésima atención, NEFASTA, debì leer los comentarios antes de llamar. y 8 meses despues responde, nefasto nuevamente. ni pseudocompetidor ni competencia, ni frustado es retroalimentacion, tome un curso de atención al cliente, les hace mucha falta, el frustado es usted que responde con mayusculas su texto demostrando frustracion, molestia, enojo, solo buscabamos el servicio. en fin...
Terrible attention, NEFASTA, I should have read the comments before calling. and 8 months later he responds, nefarious again. Neither pseudocompetitor nor competition, nor frustrated is feedback, take a customer service course, they need it a lot, the frustrated are you who respond with capital letters to your text showing frustration, annoyance, anger, we were only looking for the service. anyway...
A
ARMANDO FLORES on Google

Entregan documentacion y certificado, me llego una verificacion y me pedian los papeles, llame en la noche y al siguiente dia me estaban programando mi limpieza de la trampa, solo tardo un poco por lo del anticipo, los recomende con mi vecino en la plaza comercial y los seguiere recomendando ampliamente, muchisimas gracias¡ p.d. una felicitacion a los tecnicos, muy profesionales¡
They deliver documentation and certificate, I got a verification and they asked me for the papers, I called at night and the next day they were programming my cleaning of the trap, it only took a while for the advance, I recommended them to my neighbor in the commercial plaza and I will continue to recommend them widely, thank you very much! P.S. a congratulations to the technicians, very professional!
M
Miguel Angel on Google

Una pesima atencion con los clientes, te atienden como si fueran muy superiores (No pueden insultarte y colgar cuando uno les pide informacion de manera muy amable), ni siquiera te dejan terminar transmitir toda la informacion que se requiere , en verdad necesitan poner atencion con los clientes.
A terrible attention with customers, they treat you as if they were very superior (They cannot insult you and hang up when one asks for information in a very friendly way), they do not even let you finish transmitting all the information that is required, they really need to pay attention with the clients.
J
JACINTO LOPEZ on Google

gracias por el servicio de limpieza de trampas de grasa, conforme con todo., de la buena atencion al publico que tiene su empresa, felicitaciones por su trabajo
Thank you for the grease trap cleaning service, in accordance with everything., of the good attention to the public that your company has, congratulations on your work

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