Destino Boutique Hotel - 77780 Cancún

Best place we’ve stayed at in Mexico! Away from the touristy places in Akumal, yet easy to reach by the collectivos that run between Playa del Carmen and Tulum.

Great fresh fish - very authentic

This hotel has a really bad service. We had no water in our room for 24 hours. I can understand that this can happen, but we had to pay the full price for our room. They wouldn't offer any compensation. This is unexceptable for such an expensive hotel. The breakfast is also poor. Don't stay here on a holiday, because they prepare the breakfast the day before and put it in the fridge. The result is a plate of mess you get to eat the next day. I absolutely do not recommond this hotel. Do not stay here!

This was my favorite hotel stay ever, and I've stayed in some cool places around the world. My boyfriend and I stayed for a week and it was like staying in a home away from home, so comfortable and clean, with such cute boho style decor, complete with macrame hanging plants and a dream catcher hanging by the bed. Every morning was perfectly relaxing, with Gastón the owner making me an espresso and playing excellent mood music. The chef prepared us breakfast (complimentary!) each morning and everything was delicious; we had tried everything on the menu by the time our trip ended. I am still missing those acai smoothie bowls with kiwi and other fresh fruit on top! I noticed a negative review here and I have to say, the person who wrote it should stick to the corporate-run, crowded chain hotels, because they aren't the type of person who can appreciate a quaint, tasteful place like this. Not only was Gastón the owner attentive and going out of his way to check on us to make sure we had everything we needed, but he also became a friend by the end of the week, a really wonderful person! You can really see how carefully he selected the decor and style of both the indoor and outdoor space to make it chic, cozy, and aesthetically pleasing. It has such character. It's also tucked away from the main road so it's nice and quiet. Also, the negative review mentioned the holiday and having the food made the night before - this is explained before your stay, and it's not a big deal, just use common sense - on that day, don't order the eggs, order the oatmeal or acai smoothie bowl or one of the options that are optimal for eating cold. Also, this is completely complimentary that they even make a yummy breakfast for you, so the fact that they even make it at night and put it in your fridge for you to wake up to is going above and beyond in terms of attentive service. I can't wait to go back and will definitely stay here or at Gastón's other location in Tulum, and have already been recommending it to friends! Lovely place, lovely experience, lovely people. :)

The host and staff have gone out of their way to welcome me. The location is stunning. The beautiful resort is an oasis here in the jungle. I love everything about my suite. It is the best kept secret. I will recommend to all of my friends and coworkers.

Beautiful place away from the crowd in the area. Preferably go if you have a car or other means of transportation. Hanna is such an amazing person, she takes care of the place with her family. On the weekends they sell food with delivery options in the same area (this is as of mid-December 2020). Eating there is also nice, peaceful and quiet ?. Lovely place.

The worse place to stay at! We stayed from April until 6 may We stayed here and the water installation started leaking. We informed the over and even left the key so that they could enter any time. We put a bucket and empty it regularly. But thought out the night it would overflow. For 2 days we cleaned the water because nobody came to fix it. On day 3 it fully broke and the whole apartment got floated. We let them know in early morning that it’s very urgent and that we need to leave ASAP to not be late for work. We both went to work and when I returned home at 13... the water was closed but the apartment still floated. I cleaned the water for nearly 2 hours when someone came to finish the cleaning. The owner was angry at me even thou that wasn’t my fault ?‍♀️??? I would not recommend you to stay in this place. Very unprofessional and rude. Also the place doesn’t have internet. You need to take care of your own garbage. They don’t clean your room or give you towels. We didn’t even get pillow covers. The kitchen doesn’t have anything On top of that, the over charged us 300 for cleaning ? Basically stealing our deposit. We didn’t break anything, or didn’t leave a huge mess. Terrible, do yourself a favor and stay somewhere else. The place is not the problem, the owner is. The rest of the stuff members were nice .

Friendly place to stay. Quiet and safe.