DHL Express ServicePoint - 66600 Cd Apodaca

Good deal. I hope that all the staff who work there are as kind as the receptionist who attended me.

Speaking exclusively of the store that is in the airport, the lady who attends is very friendly and because it is attached to customs it is easier to make export shipments where they can help you with your doubts, when you enter the parking lot they give you a ticket where You have 30 minutes of tolerance to leave without any cost

Attention is quick and there is parking only that they give you 30 minutes and then you have to pay but the ATMs are up to the terminal and the walk is quite far for them to take it into account or at least I did not see any ATM nearby

I have two observations: 1, - Invoices do not arrive at my work email with hexpol.com domain, before they arrived in 15 minutes, today I am using my personal email with libre.com domain and they arrive but I have to request it again and there is a battle to download the xml 2.- The other issue is that in Monterrey the Lázaro Cárdenas branch does not accept American Express which makes him go to the branch of the national highway I lose 1 hour Cheers

Good attention, fast and efficient, parking is free if you do not exceed 30 minutes

We never received the Christmas packages and envelopes of very important papers that were promised before Christmas. ? There was an error from the beginning when the DHL worker put the total content, and since then there have been problems. ? They wanted personal information to receive some sweets that the grandmother sent for the grandchildren and then they refused to deliver them without us paying half of what it cost to send them. ? They also told us that we need a textile permit for the new clothes but because the price erroneously noted was more than double the price originally written. ? They said that it only required a signature to receive the things, but after almost a month, they wanted to charge us for the gift and they didn't even give us the envelope with the important documents. ? We ended up sending the packages back without the children seeing their gifts from their grandparents, because we didn't pay what would be a month's rent in our house to receive a gift. ? We are very disappointed with the communication and information problem that we have had with the company, and although the people who attended us were kind, they could not do anything to help us receive what was not promised. ? I doubt my mom will ever use this company to ship stuff again, and I hope she gives her $300 back for not doing what they originally said. ?