DHL Express ServicePoint - 85000 Cd Obregón

Good customer service and fast

Very good attention ... thanks

The best solution for your needs if you are looking to send an urgent and secure package.

They open at 9 o'clock. They respect and take care of the covid situation only accepting two people at the same time.

Very good fast easy to use

Terrible service, they don't have packing material available (which I was willing to pay obviously) and the person at the counter had a terrible attitude as if you were doing them a favor. It brought me around like a fool that because the packaging was not adequate and it made me waste my time. He never showed or explained the packaging criteria. I went around twice and when I arrived he simply told me that the packaging was not compliant until I complained and told him that it was not possible that they would not help their customers. A cardboard box that I carry according to this was not compliant because it had a logo inside. A lousy attitude. An attitude of kindness would have made all the difference, he only shielded himself saying that he has been working for 8 years but what a horror if he has treated his clients that way for 8 years. On top of everything I try to blame myself. This same person attended me last week for another package and I treated myself just as badly as a fool that I returned to this branch. DHL should train its staff.

I was treated very well excellent service

It is practically a bathroom, they only admit 2 people, and there is no shade for the waiting line, there is no private parking, I suggest that the "ATM" be with a separate entrance, so as not to stand in such a long line. In general, they must change their property, it is not functional, nor does it correspond to an international company.